Responsible for the successful delivery of strategic programs, including defining program scope, metrics, roadmaps, and milestones. Manage resources, track progress, address dependencies, constraints, and adjust plans. Lead major initiatives, including platform migrations, APIs and integrations, large customer projects, and security and compliance programs. Align stakeholders across Product, Engineering, GTM, and Operations. Create dashboards, status updates, and operational rhythms. Leverage technical fluency to understand APIs, architecture decisions, and dependencies. Introduce scalable processes, frameworks, and tools. Define measurable success criteria, evaluate program performance, and run retrospectives.