Salesforce Project Manager

Client-facing experience within the Salesforce ecosystem Strong project management skills (agile experience is a big plus) Contribute to requirements gathering sessions Facilitate end-user training and support documentation Excellent communication and facilitation skills Confidence in managing priorities, timelines, and people under pressure Experience growing client relationships and spotting new opportunities Bachelor’s degree or equivalent professional experience Salesforce certifications (Admin, Sales, Service, Marketing, etc.) are a strong plus

Serve as project/program point of contact and strategic advisor for key client relationships Own engagement success by aligning client goals with solution delivery outcomes Drive long-term client value and satisfaction across Salesforce initiatives Collaborate with internal delivery leads to ensure solutions are on track Anticipate and mitigate risks impacting client satisfaction or account growth Identify and drive expansion opportunities within existing accounts Shape and guide change management and user adoption strategies Represent Orion's values and capabilities Support pre-sales strategy and scoping conversations Travel as needed for workshops, key milestones, and account development