Lead Product Designer (United States)

7+ years of professional experience as a Product Designer, with demonstrated progression in scope and impact, including a portfolio showcasing strategic thinking and design leadership Proven track record of driving major design initiatives that significantly impacted business outcomes, with experience establishing design processes or standards in growing organizations Familiarity/experience with leveraging AI, automation, and emerging technologies in design, including creating AI-driven features with awareness of ethical considerations Demonstrated ability to influence product strategy and business decisions through design expertise, including experience leading cross-functional teams and building consensus among diverse stakeholders Advanced experience in user research methodologies and strategic research planning, with proven ability to balance competing priorities and make strategic trade-offs Expert-level proficiency in design tools and systems with experience scaling design operations, plus a strong understanding of technical constraints and development processes Proven experience mentoring and developing design talent across multiple levels, with strong communication and presentation skills for senior leadership and executive teams

Drive major design initiatives that span multiple product areas and significantly impact business outcomes, leading cross-functional teams through complex design challenges. Lead and scale our design system, establishing governance, documentation, and adoption processes that ensure consistency and efficiency across all product touchpoints. Partner with Product and Engineering leadership to integrate design thinking into organizational strategy and roadmap planning, influencing product decisions at the leadership level. Plan and execute strategic user research that informs product direction and business strategy, using data and analytics to measure design impact on business metrics. Mentor and develop designers across all levels while leading design critiques and establishing feedback cultures that elevate the entire team. Lead cross-functional ideation sessions for complex problems, creating solutions at the intersection of design, business objectives, and technology that advance design-driven initiatives.