Senior Telesales Associate

3-5 years of experience in telesales, inside sales, or B2B/B2C sales. Proven track record of consistently exceeding sales targets. Strong skills in advanced negotiations, deal closing, and account management. Excellent communication and interpersonal skills. Proficiency in CRM software and sales tools. Strong market awareness and ability to conduct competitor/market analysis. Leadership qualities with experience mentoring or coaching junior sales team members. Highly self-motivated, results-oriented, and comfortable working independently. Excellent organizational and time-management skills.

Source, identify, and qualify high-value leads through outbound calls, referrals, and CRM. Conduct needs assessments to understand customer pain points and position solutions. Articulate the value of health insurance plans clearly and confidently. Maintain a structured sales pipeline using CRM tools. Manage the sales cycle from first call to sign-up. Establish trust and maintain long-term relationships with prospects. Maintain detailed records of customer interactions. Mentor and guide junior telesales associates.