Qualitative Product Researcher II, Merchants

Bachelor's degree in psychology, a related field or equivalent experience 4+ years experience designing and conducting end-to-end product research Ability to leverage insights to shape strategy and influence decision making Broad toolbox of qualitative methods Excellent communication, collaboration, and group facilitation skills Experience recruiting and conducting research with businesses or on B2B products, a plus

Prioritize and conduct research across multiple work streams Select and communicate appropriate research methods Build strong relationships as a strategic partner with cross-functional teams Proactively communicate and share research findings Inform and guide product decisions and strategy