JustAnswer

👥 1001-5000 Information Services Advice Professional Services💼 Private Company

JustAnswer is an online platform that connects users with verified experts across various fields to get professional advice and answers to their questions.

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Jobs at this company:

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🔥 Head of AI Operations

Posted about 21 hours ago

🧭 Full-Time

🔍 Professional services

Proven track record in leading complex, organization-wide programs related to AI or technology.
Solid understanding of AI technologies and best practices.
Ability to define long-term strategic goals while managing execution.
Exceptional communication and influencing skills.
Analytical mindset to leverage data for optimization.
Strong project management skills for effective results.
Commitment to aligning with company values.

Develop and implement a comprehensive AI strategy aligned with organizational goals.
Lead cross-departmental AI efforts for cohesive execution.
Conduct evaluations of AI tools and provide optimization insights.
Drive behavioral change for a culture of AI integration.
Assess AI tools for build, buy, or borrow recommendations.
Oversee execution of AI projects with attention to timelines and resources.
Promote JustAnswer values in all AI initiatives.

Posted about 21 hours ago

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🔥 Community Moderator/Community Manager

Posted about 21 hours ago

🧭 Full-Time

🔍 Professional services

1-3 years of experience in community management, content writing, or a related field.
Strong written and verbal communication skills to simplify topics for diverse audiences.
Demonstrated ability to mediate disputes empathetically and maintain a supportive environment.
Familiarity with community and CMS tools like Discourse, Zendesk, or Salesforce.
Analytical mindset to identify trends and provide insights for engagement improvement.

Moderate and engage with the community by hosting virtual events and encouraging participation.
Provide support in discussions, respond to community inquiries professionally, and share feedback to inform product development.
Create and maintain knowledge base content, ensuring clarity and alignment with user needs and product updates.

Posted about 21 hours ago

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🔥 Customer Service Representative (German)

Posted 6 days ago

📍 Ukraine

🔍 Professional services

Ability to work during German business hours.
C1-C2 level or native proficiency in German; at least B2 English level.
At least 6 months of professional customer support experience in the German language.
Strong customer support, multitasking, and communication skills.
Preferred experience in phone and email-based customer support.
Fast and accurate typing skills.
Self-motivation and basic computer knowledge.

Respond to customer inquiries and issues via voice and/or non-voice transactions.
Identify and assess customer needs through active listening and questioning.
Maintain detailed and accurate records of customer interactions.
Update and manage customer accounts and profiles.
Acquire in-depth knowledge of company products and policies.
Enhance product knowledge and customer service skills through training.
Collaborate with team members and departments for prompt issue resolution.
Meet or exceed performance metrics.

Attention to detailActive listeningStrong communication skills

Posted 6 days ago

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🔥 Senior Product Manager - Labs (Lean Startup, Experimentation)

Posted 8 days ago

📍 Ukraine

🧭 Full-Time

🔍 Professional services and AI

Proven track record of delivering innovative, first-generation products, ideally in the AI or data space.
Experience leveraging Generative AI or advanced tools to elevate user experiences.
4+ years of product management experience in web/mobile applications.
Skilled in identifying customer needs, driving data-driven decisions, and rapid experimentation.
Familiarity with Pragmatic Marketing and Design Thinking principles.
Bachelor’s degree or equivalent experience.

Lead the ideation, prioritization, technical development, and successful launch of innovative tools, platforms, and products.
Drive new product initiatives by blending Generative AI and human capabilities to solve complex customer challenges.
Apply lean start-up principles and agile practices to rapidly validate ideas.
Leverage AI-driven data insights and research to define clear product requirements.
Define and deliver MVPs and product enhancements to maximize customer satisfaction.
Collaborate with various teams to uncover market opportunities.

LeadershipAgileArtificial IntelligenceData AnalysisProduct ManagementCollaborationA/B testing

Posted 8 days ago

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🔥 Director, Labs (Lean Startup, Experimentation)

Posted 8 days ago

📍 United States

🧭 Full-Time

🔍 AI-driven professional services

7+ years of experience, including 5+ years in digital product strategy and growth.
Proven track record incubating products from concept to launch with measurable financial impact.
Deep understanding of AI, LLMs, and emerging technologies.
Expertise in rapid testing, customer delight, and data-driven decision-making.
Strong leadership, organizational, and project management skills.
Self-starter with a bias for action and comfort with ambiguity.
Bachelor's degree required; MBA or Computer Science background a plus.

Identify, prioritize, and evaluate new ideas based on market, revenue, and EBITDA potential.
Drive innovation through rapid concept testing, leveraging Lean Startup principles.
Collaborate with customer research and data analytics teams to align opportunities with user needs.
Define product requirements for MVPs and enhancements.
Build, manage, and inspire cross-functional teams.
Maximize execution in a dynamic, fast-paced environment.

AgileArtificial IntelligenceData AnalysisProduct ManagementA/B testing

Posted 8 days ago

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🔥 Head of Operations

Posted 11 days ago

📍 Arizona, California, Florida, Georgia, Idaho, Illinois, Indiana, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Virginia, Washington, West Virginia and Wisconsin.

🧭 Full-Time

🔍 Professional services

Proven track record in leading complex, organization-wide programs related to AI or digital transformation.
Solid understanding of AI technologies and trends.
Ability to define long-term strategic goals while managing day-to-day execution.
Exceptional communication and influencing skills.
Analytical mindset focusing on data for decision-making.
Strong planning, execution, and prioritization skills.
Commitment to fostering a work environment aligned with company values.

Develop and implement a comprehensive AI strategy aligned with organizational goals.
Lead cross-departmental AI efforts, ensuring cohesive execution and measurable outcomes.
Conduct end-to-end evaluations of AI tools to identify optimization opportunities.
Drive organizational behavior change for a culture of AI integration.
Assess AI tools to provide recommendations on build, buy, or borrow strategies.
Oversee execution of AI-related efforts, managing timelines and resources.
Embed the company’s core values into all AI-related efforts.

Posted 11 days ago

Apply

🔥 Senior AI Prompt Engineer

Posted 24 days ago

📍 Arizona, California, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Vermont, Virginia, Washington, West Virginia and Wisconsin.

🧭 Full-Time

🔍 Professional services

Extensive experience with LLM, especially in prompt engineering.
Bachelor’s degree in computer science, linguistics, computational linguistics, or a related field.
Strong background in developing chatbots or AI projects.
Intermediate skills in Python, Regular Expression, C++, or equivalent.
Basic understanding of NLP techniques, libraries, or toolkits.
Familiarity with technologies such as Dialogflow, Watson, LUIS, etc.
Proficiency in PowerBI and/or Google Analytics.
Experience with Agile methodologies and project management tools like Azure Boards, Asana.

Practical intermediate LLM prompt engineering.
Utilize LLMs to process large data sets and shape bot logic.
Evaluate LLM prompt efficiency using Excel and basic analysis tools.
Enhance product and customer experience through A/B testing.
Optimize and create engaging conversation flows for customers.
Conduct linguistic and functional quality assurance of chatbots.
Collaborate with Product Managers on testing opportunities and conversational strategies.

Posted 24 days ago

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🔥 HR Analyst

Posted 2 months ago

📍 Ukraine, India

🔍 Professional Services

1+ years of experience in analytics/HR operations.
Proficiency with analytical tools and systems such as PowerBI, SQL basic, Excel Macros.
Strong experience with project management tools like Microsoft Project, Asana, or similar.
Excellent stakeholder management skills and experience in requirements clarification and prioritization.
Excellent English level, both verbal and written.
Strong attention to detail and problem-solving abilities.
Basic knowledge of People processes, including talent acquisition, performance management, compensation and benefits, and employee relations.
Experience with budgeting and financial management principles.
Negotiation skills with service providers.
Project planning and estimation techniques.
Practical experience with HR systems such as ATS (Greenhouse), HRIS (bob), Performance Management (Lattice), and ADP.

Research and analyze areas for optimization and automation within People processes, systems, and tools.
Manage data integrity and accuracy, developing data cleaning and preprocessing procedures.
Create project briefs, validate concepts, and manage stakeholder expectations.
Coordinate project activities across multiple business units, including Finance and Legal.
Communicate project status updates to stakeholders using reports and presentations.
Provide leadership and direction to project team members, setting goals and monitoring performance.
Conduct post-project evaluations to identify opportunities for process improvement and knowledge sharing.

LeadershipProject ManagementSQLFinancial ManagementCollaboration

Posted 2 months ago

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JustAnswer

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