JustAnswer

👥 1001-5000 Information Services Advice Professional Services💼 Private Company

JustAnswer is an online platform that connects users with verified experts across various fields to get professional advice and answers to their questions.

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Jobs at this company:

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🔥 Category Moderator (with German)

Posted 10 days ago

📍 Ukraine

🔧 Requirements

1+ years of experience in operations assistance, customer service, administrative support, or a similar role in an online environment.
Native or C1-C2 proficiency in German (written and spoken).
B2-C1 level English proficiency.
Excellent attention to detail and ability to work efficiently and accurately.
Strong critical thinking and problem-solving skills.
Ability to quickly adapt to changing processes.
Dependable, flexible, and team-oriented mindset.
Experience with customer support ticketing systems (e.g., Kayako, Zendesk) is a plus.
Experience in highly regulated industries (e.g., law, healthcare) is a plus.

💡 Responsibilities

Manage open question inventory, ensuring duplicate questions are closed, and questions are correctly categorized and updated as needed.
Escalate Customer and Expert concerns, as well as policy violations, to the appropriate support services.
Collaborate with Customer Support to reach out to Experts on behalf of customers requiring assistance.
Work closely with Expert Support to help Experts with technical issues.
Handle sensitive personal data with integrity and confidentiality.
Assist in special projects focused on improving Expert quality and communication.
Support Expert acquisition, onboarding, and training efforts as needed.

Administrative ManagementCommunication SkillsProblem SolvingCustomer serviceAttention to detailAdaptabilityMS OfficeData entryCustomer supportEnglish communication

Posted 10 days ago

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🔥 Product Design Manager

Posted 10 days ago

📍 Ukraine

🔧 Requirements

5+ years of experience in UX/UI or product design with a strong portfolio showcasing impactful solutions.
1+ years of experience in design management, leading and mentoring teams.
Experience in designing seamless user experiences across desktop, mobile, and app platforms.

💡 Responsibilities

Define and execute design strategies that align with business goals and enhance user experience across all platforms.
Inspire, mentor, and support the professional growth of a distributed UX design team.
Work closely with product managers, engineers, and content designers to deliver seamless design solutions.

LeadershipData AnalysisFigmaMicrosoft Power BIPeople ManagementProduct ManagementUI DesignUser Experience DesignGoogle AnalyticsCross-functional Team LeadershipProduct DevelopmentProduct designCommunication SkillsCollaborationAgile methodologiesMentoringExcellent communication skillsData visualizationTeam managementStrategic thinkingPrototypingEnglish communication

Posted 10 days ago

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🔥 Senior Software Development Engineer in Test

Posted 10 days ago

🔧 Requirements

Minimum of 8+ years of experience creating and executing tests for complex, feature-rich web applications.
Demonstrated experience with managing and maintaining automated testing frameworks used across teams.
Knowledge of database concepts and query languages (SQL).
Strong understanding of various QA methodologies (black box and white box testing) and SDLC.
Strong understanding of web-specific technologies and challenges.
Experience testing mobile platforms.

💡 Responsibilities

Work closely with development and operations engineers to establish automation strategies and tools that drive efficient and high-quality development and releases.
Develop and maintain production monitoring systems.
Develop, maintain, and update automated tests and associated test frameworks in partnership with development.
Evaluate AI-generated content and testing AI-driven systems.
Tests APIs, user interfaces, web services, and web applications.

Posted 10 days ago

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🔥 Senior Director, Product Management

Posted 13 days ago

📍 United States

🔍 E-commerce

🔧 Requirements

10 years of experience working in e-commerce and high-growth consumer businesses, optimizing conversions at high-traffic sites
5+ years of experience leading and developing high-performing Product teams
Previous experience working closely with conversion optimization and subscription management
Proven ability to collaborate effectively with cross-functional teams
Experience with pricing strategy and business models
Experience working on Mobile apps
5+ years of experience with A/B testing
Bachelors Degree Required. MS/MBA preferred
Product Management Certification from Pragmatic, Product School, etc. preferred

💡 Responsibilities

Partner with business leaders to build vision for Success for JustAnswer's
Own strategy and execution for the Success focus area of Product Teams
Develop strategy and define the Success experience for customers post-conversion -- essentially our product offering
Work with the Customer Acquisition team to meet customer needs and expert opportunities
Partner with the AI team to understand what themes to present to customers and tailor our post funnel flows accordingly to optimize outcomes and customer satisfaction
Collaborate with the CRM team to customize the post-conversion flows using using a deep understanding of our customers
Be the voice of the Success initiative - ensure the company leaders and key stakeholders have visibility into the Success strategy, and performance expectations, work cross-initiatives to remove blockers and achieve goals
Manage, develop, and inspire your team of product managers

LeadershipProduct ManagementCross-functional Team LeadershipProduct AnalyticsMobile testingStakeholder managementCRMCustomer SuccessA/B testing

Posted 13 days ago

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🔥 Senior Manager, Global Compensation & Benefits

Posted about 1 month ago

📍 United States, Ukraine, India

🧭 Part-Time

🔍 Software Development

🔧 Requirements

10+ years of experience in Total Rewards or Compensation & Benefits roles, with global exposure, particularly in the U.S., Ukraine, and India.
Deep knowledge of global compensation practices, benefit program design, and local regulations.
Strong analytical and problem-solving skills with a data-driven approach to decision-making.

💡 Responsibilities

Develop, implement, and manage the company’s global compensation and benefits programs across the U.S., Ukraine, and India, ensuring alignment with market trends, regulatory requirements, and company culture.
Lead the transition to one global merit cycle to ensure consistency and fairness, while maintaining flexibility to address unique regional needs.
Collaborate with business leaders to create bold compensation structures, including salary bands, bonuses, incentives, and equity programs, that reinforce innovation and high performance.

LeadershipData AnalysisPeople ManagementHR ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsMicrosoft ExcelComplianceBudgetingMarket ResearchData visualizationStrategic thinkingFinancial analysis

Posted about 1 month ago

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🔥 Senior Automation QA Engineer

Posted about 1 month ago

📍 Ukraine

🔍 Software Development

🔧 Requirements

8+ years of experience in test automation, with a strong focus on backend and API testing.
Strong SQL proficiency, with the ability to write and optimize complex queries.
Hands-on experience with C# programming, particularly for automation testing.
Proven experience with API testing tools (e.g., Rest Assured, Postman, or similar).
Deep understanding of testing strategies and the testing pyramid, ensuring efficient test automation at all levels.
Experience working with CI/CD pipelines, integrating automated tests for continuous deployment.
Exposure to financial domain and payment processing systems.

💡 Responsibilities

Develop and maintain automated tests for backend and API services, ensuring stability and high-quality releases.
Write complex SQL queries to validate data integrity and accuracy in financial transactions.
Utilize C# for test automation, integrating with existing frameworks and backend services.
Conduct API testing using tools such as Rest Assured, Postman, or similar.
Collaborate closely with developers, product managers, and US-based team members to ensure robust test coverage.
Drive CI/CD automation, ensuring seamless integration of tests within the development pipeline.
Support and contribute to the transition from Selenium-based UI testing to more integration tests.
Analyze test results, troubleshoot failures, and optimize automated test coverage.
Identify opportunities for process improvements and contribute to the evolution of QA best practices.

Backend DevelopmentSQLQA AutomationC#API testingManual testingSeleniumCI/CDRESTful APIs

Posted about 1 month ago

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🔥 Lead Software Engineer

Posted about 1 month ago

📍 India, United States

🧭 Full-Time

🔍 Software Development

🔧 Requirements

8+ years in software development
Proficiency in C#, .NET Core, .NET Framework
Experience with React.js and SQL Server
Familiarity with TDD, Git, and Agile methodologies
Knowledge of Generative AI and digital marketing tools

💡 Responsibilities

Lead team in technical decisions
Design and develop software architectures
Conduct code reviews and mentor engineers
Implement performance enhancements
Troubleshoot production incidents

AgileElasticSearchReact.jsC#.NET coreCI/CD

Posted about 1 month ago

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🔥 Product Analyst

Posted about 1 month ago

🔍 E-commerce or customer experience products

🔧 Requirements

3+ years of experience in product analytics (preferably within e-commerce or customer experience products).
Proficiency in analysis and business modeling using Excel
Experience with Google Analytics, BigQuery, PowerBI, and Python / R would be a plus
Experience with SQL with a strong ability to write complex queries to extract information and arrive at an answer
Expertise in Descriptive Statistical Analysis, Inferential Statistical Analysis
Strong experience in setting up and driving A/B Testing or Hypothesis Testing and analyzing the results
Ability to translate analysis results into business recommendations, and excellent written and confident verbal communication skills
Ability to communicate effectively with all levels of management and partners from a variety of business functions
English proficiency (at least strong upper-intermediate level)

💡 Responsibilities

Collaborate with Product and Analytics leadership to structure and perform deep-dive analyses, delivering actionable insights into key business areas
Analyze large datasets (internal and external) to identify growth and optimization opportunities, translating findings into business recommendations and effectively communicating them to stakeholders, including senior leadership
Perform Descriptive and Prescriptive Analytics using ML models, A/B and MAB experimentation, while building reports to understand business trends
Track and implement business metrics to drive continuous improvement and support data-driven decision-making
Act as a lead analyst, gaining deep insights into the JustAnswer audience to inform strategic decisions

Posted about 1 month ago

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🔥 Graphic Designer II

Posted about 1 month ago

📍 United States, Canada

🧭 Full-Time

🔍 Digital Marketing

🔧 Requirements

6–9 years of experience in digital marketing and design
Proficiency in Adobe Photoshop, Illustrator, Figma, XD, Premiere Pro, and After Effects
Strong understanding of mobile-specific and responsive design
Mastery of typography, illustration, layout, and color theory
Experience designing high-performing video ads
Familiarity with Google Web Designer & DV360 Ad Templates
Bachelor's degree in Design or a related field

💡 Responsibilities

Develop visually compelling designs for online content
Design, resize, and optimize assets for various platforms
Test and refine creatives based on performance insights
Collaborate with cross-functional teams for project alignment
Leverage AI tools for high-impact visuals
Track and analyze creative performance to enhance campaigns

Adobe After EffectsAdobe IllustratorAdobe PhotoshopData AnalysisFigmaHTMLA/B testing

Posted about 1 month ago

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🔥 Product Designer (Native Mobile App)

Posted about 2 months ago

📍 Ukraine

🧭 Full-Time

🔍 Software Development

🔧 Requirements

4+ years of experience as a product designer, with a strong portfolio showcasing successful UX solutions and designs for native mobile applications.
Passion for learning and staying updated on current trends and best practices in mobile technology and design. Knowledge of Apple and Android guidelines.
Expertise in end-to-end UX design process, from understanding user needs to delivering polished designs.
Proficiency in tools like Figma, Figjam, UserTesting.com, ChatGPT, and Generative AI.
Background in Conversational Design is highly desirable.
Experience working in a fast-paced environment, supporting cross-functional teams and handling multiple projects simultaneously.
Excellent communication skills, both verbal and written, with the ability to influence and build consensus across teams.
Strong attention to detail and a data-driven approach to decision-making.
Proficient in English.

💡 Responsibilities

Collaborate with cross-functional teams to create intuitive user experiences.
Design for native mobile and web mobile.
Utilize the product design process for conceptualization and delivery of mocks.
Develop wireframes, prototypes, and visual designs that demonstrate a keen eye for aesthetics, layout, typography, and color theory.
Leverage tools like Figma, Figjam, UserTesting.com, PostHog
Work collaboratively with product partners in San Franciso, Ukraine, and India to define priorities, plan projects, and design approaches that enable the best experiences and outcomes.
Contribute to design system maintenance and evolution.
Provide guidance and mentorship to team members, fostering a culture of design excellence.

FigmaUser Experience DesignProduct design

Posted about 2 months ago

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