Dozuki

👥 51-100💰 Private over 3 years agoPublishingTrainingDocument ManagementManufacturingEnterprise SoftwareSoftware💼 Private Company
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Dozuki builds software that empowers frontline manufacturing workers. Our core product is standard work instruction software, enabling manufacturers to create, manage, and distribute standardized procedures for improved efficiency, safety, and training. We help companies like Coca-Cola, Facebook, Caterpillar, and AB InBev digitize their workflows and enhance workforce performance. We're a leader in the manufacturing technology space, delivering significant impact by bridging the gap between digital transformation and on-the-floor execution. Our tech stack incorporates a range of modern technologies including DNSSEC, Person Schema, Amazon S3, and Accelerated Mobile Pages, reflecting our commitment to both security and user experience. We're a remote-first company, fostering a collaborative and supportive environment where respect and kindness are core values. Our engineers value continuous improvement and utilize agile methodologies to deliver high-quality solutions. This distributed team approach allows us to attract top talent regardless of location. Dozuki's mission is to provide the tools and knowledge necessary for safe, efficient, and standardized work. We believe in fostering a diverse and inclusive workplace, celebrating individual differences while working towards a shared goal of continuous improvement. We're a fast-growing company backed by Marlin Equity Partners, continually expanding our team and innovating to meet the ever-evolving needs of the manufacturing industry. We offer competitive compensation and benefits packages including comprehensive health insurance, generous PTO, and flexible work arrangements. We actively promote work-life balance and provide opportunities for continuous professional development. Join us as we transform the future of manufacturing.

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🔥 Software Engineer I
Posted 5 days ago

🧭 Full-Time

💸 75000.0 - 80000.0 USD per year

🔍 Manufacturing technology

  • Bachelor’s degree in Computer Science (or related field) or 4+ years of equivalent experience.
  • Understanding of relational databases, SQL, and ORM technologies.
  • Familiarity with modern front-end libraries or frameworks like React or Angular.
  • Exposure to back-end development, APIs, and database concepts.
  • Knowledge of object-oriented programming and modern software development practices.
  • Strong problem-solving skills and a willingness to learn.

  • Write maintainable, testable, and efficient code for our SaaS platform.
  • Participate in code reviews and continuously learn best practices.
  • Research and implement technically feasible solutions to work items.
  • Work on both front-end and back-end projects as part of a cross-functional team.
  • Collaborate with QA to ensure the delivery of high-quality features.
  • Create and maintain software documentation to support our development process.
  • Help integrate software components into a fully functional system.
  • Contribute to evaluating and deploying tools, processes, and metrics.
  • Provide support and consultation on software systems usage.
  • Follow industry standards and project plans to ensure compliance and quality.
Posted 5 days ago
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📍 United States

🧭 Full-Time

💸 55000.0 - 57000.0 USD per year

🔍 Software as a Service (SaaS)

  • Minimum of 2 years experience in Technical Support, preferably in SaaS.
  • Basic understanding of using Postman for API calls.
  • Familiarity with issue tracking and workflow management tools like JIRA.
  • Excellent written and verbal communication skills.
  • Bachelor's Degree in Business, Computer Science, or a related field.
  • Strong customer service and interpersonal skills.
  • Attention to detail and ability to solve complex issues.
  • Ability to work collaboratively across teams.

  • Act as first point of contact for customers via Zendesk tickets and phone.
  • Guide customers through diagnostic and troubleshooting processes.
  • Troubleshoot and resolve technical issues in a timely manner.
  • Provide accurate advice and strive for one-call resolution.
  • Document customer feedback and engage in triage meetings with Engineering and Product teams.
  • Maintain knowledge of existing and new product features.
  • Assist internal teams with technical issues, ensuring minimal disruptions.
  • Create self-help resources for internal teams.
  • Adapt to changing priorities in a fast-paced environment.

JiraTechnical support

Posted 10 days ago
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📍 USA

🧭 Full-Time

💸 160000.0 - 180000.0 USD per year

🔍 SaaS, Manufacturing

  • 2+ years of SMB sales experience in a SaaS environment.
  • Demonstrated success in quota attainment and consultative selling.
  • Excellent written and verbal communication skills.
  • Ability to quickly learn and effectively communicate complex software solutions.
  • Team player who excels at cross-departmental collaboration.
  • Proficient with Salesforce or similar CRM tools.

  • Identify, reach out to, and qualify SMB prospects through calls, emails, and social media channels.
  • Conduct product demos and presentations, showcasing Dozuki’s capabilities and ROI.
  • Manage and track prospect interactions through our CRM, ensuring timely follow-ups and pipeline visibility.
  • Collaborate with marketing and customer success teams to build strong client relationships.
  • Consistently meet or exceed monthly and quarterly sales targets.
  • Gather and communicate market insights and customer feedback to inform product roadmaps.

SalesforceSaaS

Posted 19 days ago
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