Common Room

Capture every buying signal. Give your sales teams AI superpowers to reach the right person with the right context at the right time.

51-100 employees
Founded 2020
$32.3M series b
CRM
Private Company

Open Positions5

USFull-TimeAI GTM PlatformPosted
  • Own renewals for Growth customers, managing a high-volume book of business with varying contract terms and renewal cycles
  • Drive renewal motions end-to-end, including outreach, negotiation, contract execution, and close
  • Partner with Customer Success to assess account health, usage, and renewal risk well ahead of contract end dates
  • Proactively identify churn risk and take action to mitigate through value reinforcement and alignment
  • Manage renewal transactions efficiently and consistently, balancing speed with a strong customer experience
  • Apply standardized renewal processes while exercising judgment for exceptions and edge cases
  • Maintain accurate renewal forecasts and pipeline hygiene in partnership with RevOps
  • Ensure renewal terms, pricing, and approvals align with Common Room policies
  • Work closely with Customer Success, RevOps, Finance, Legal, and Billing to ensure smooth renewal execution
  • Escalate complex or at-risk renewals appropriately while remaining accountable for outcomes
  • Provide clear visibility into renewal status, risks, and outcomes
  • Identify patterns across Growth renewals related to churn drivers, pricing sensitivity, product adoption, and expansion signals
  • Share insights and recommendations with the Head of Account Management to improve renewal strategy, tooling, and process at scale
  • Contribute to the development of renewal playbooks, templates, and best practices for high-volume segments
  • Help shape automation and workflows that improve renewal efficiency and predictability
Showing 1 of 5 positions

About Common Room

Common Room is building the world's first customer intelligence platform for modern B2B companies. You will join a company that empowers sales, marketing, and community teams to deeply understand their customers. They achieve this by capturing and unifying buying signals across diverse digital channels. Their platform leverages AI to enrich and automate outreach, ensuring you reach the right person at the right time. Common Room aggregates data from sources like product usage, community activity, and social platforms. This helps you identify, score, and prioritize individuals and accounts with high intent. The company has raised over $50 million from top-tier investors. These include Greylock, Index, and Madrona.

How We Work

Common Room fosters a culture of asking hard questions and making decisions quickly. The team values simplicity, passion, trust, and a strong focus on their customers. They prioritize creating an inclusive environment where everyone can perform their best work. Common Room measures personal success by the success of their customers and teammates. Relationships are built on foundations of trust, enablement, and transparency.

Engineering at Common Room

Engineers at Common Room build scalable, efficient, and reliable systems. You will craft APIs that empower other engineers to solve critical customer problems. The team prioritizes supported, stable technologies over trendy ones. They focus on creating simple, elegant solutions driven by customer needs. The current tech stack primarily uses TypeScript with Node.js, TypeGraphQL for API endpoints, Apollo/Express as the web server, and Postgres (hosted on RDS) for databases. React is used for the front-end, and AWS handles infrastructure needs.

Why Join Us

  • Shape the future of customer intelligence, impacting how B2B companies grow and engage their communities.
  • Work with a product that integrates with over 50 signal sources, providing rich and actionable insights.
  • Collaborate with experienced co-founders and a team backed by leading investors.
  • Contribute to a product that helps major companies like Notion, Figma, and Snowflake understand their customers.
  • Thrive in an environment that values customer-centricity, simplicity, and decisive action.

Benefits & Perks

  • Competitive base compensation with meaningful equity ownership.
  • Health insurance (medical, dental, vision) with 100% employee premium and 50% dependent premium covered.
  • Unlimited Paid Time Off and Paid Company Holidays.
  • Work from home policy, including a laptop and home office support.
  • Monthly Remote Stipend.
  • 401(k) self-contribution program.
  • Paid Family Leave.

Tech Stack

mobileframeworkmediawidgets

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