7+ years building integration platforms or managing complex B2B partnerships, preferably in healthcare, fintech, or marketplaces Understand how to translate complex backend systems into great user experiences and have built patient or provider-facing features Comfortable diving deep with engineering teams on integration challenges and can drive architectural decisions for scalable platforms Led initiatives requiring coordination across multiple teams and can balance technical feasibility with user needs and business requirements Understand the insurance / payer landscape - or can quickly learn these complex domains