Director of Insurance Claims

Property & Casualty/or All Lines Adjuster License in home state High school diploma or equivalent 5-7 years’ experience in handling 1st and 3rd party property & casualty claims or Agency/Brokerage Claims Advocacy/Risk Management Strong commercial/personal lines multi-line claim handling experience Proficient in Microsoft Office Suite, Adobe Pro, and insurance agency management software (EPIC, AMS360) Strong experience in risk management Strong organizational skills with attention to detail Proficient written and verbal communication skills Proactive problem-solving and decision-making capabilities Ability to achieve high performance goals in a fast-paced environment Ability to handle confidential information with discretion Professional Designations (AIC, ARM, AINS) preferred

Oversee, monitor, and facilitate claim resolutions and settlements Provide guidance and advocacy for property, general liability, workers compensation, professional liability claims Analyze coverage, prepare rebuttal responses, and review proof of losses Coordinate and schedule claims strategy discussions with clients and carriers Monitor carrier investigations, evaluations, and settlements Review reserving accuracy and monitor claim payments Assist customers with claim statuses and settlement offers Directly monitor select litigated claims and oversight of defense counsel Interact with clients, adjusters, experts, and internal team members Identify and resolve problems in a timely manner