Senior Customer Development Manager

6–10 years of experience in business development, strategic account management, or customer-facing growth roles at a tech, SaaS, or engineering company. Proven success in managing and growing enterprise customer relationships. Deep expertise in one of the following key sectors: Semi-conductors, Aerospace, Energy, Materials and chemicals, or Auto Strong experience leading complex B2B sales and account expansion conversations. Ability to identify patterns across multiple accounts and translate them into actionable business and product insights. Excellent communicator, able to bridge technical, commercial, and strategic conversations. Background in engineering or technical disciplines is a significant plus. Experience collaborating with cross-functional teams (Product, Delivery, Marketing) in dynamic, fast-moving environments.

Build and maintain deep relationships with key customer stakeholders across accounts. Drive account growth and long-term success by identifying new opportunities, expanding usage, and ensuring value delivery. Develop a strong understanding of each customer’s goals and how PhysicsX solutions align with their priorities. Engage directly with prospective and existing customers to grow the commercial pipeline across verticals. Lead sales conversations, scope partnerships, and support deal structuring and negotiation. Work closely with Delivery and Product teams to ensure strong feedback loops between customer insights and platform development.