Installation Technician

3+ years’ experience as an automotive mechanic or heavy-duty equipment mechanic required. 3+ years’ experience performing skilled automotive work, including inspections, diagnosis, and maintenance on special equipment required. A high school diploma/GED or equivalent work experience is required. Electrical experience is a plus. Excellent verbal communication skills are required. Strong attention to detail, diligence and organization. Self-motivated and adaptable with a strong service orientation. Ability to meet physical demands, including bending, stooping, climbing, twisting, and lifting up to 50 pounds. Ability to write comprehensive daily notes. Basic computer skills, such as Microsoft Office, Word, etc., are required. Must possess a valid driver's license.

Install Tenna product trackers on mid-sized vehicles and heavy equipment. Test trackers and equipment after installations. Test equipment for fault tolerance and determine repairs. Train Tenna customers on hardware installation best practices and product use. Troubleshoot, diagnose, and repair issues with Tenna’s equipment and systems. Ensure installations comply with Tenna’s policies and procedures. Maintain knowledge of the Tenna Asset Management System. Collaborate with the Customer Success team. Respond to telephone and email inquiries. Anticipate equipment needs and prioritize tasks. Work safely and efficiently. Process expenses and daily timekeeping. Write effective daily notes to document work.