Strong soft skills — excellent written & verbal communication. Ability to multitask, stay calm under pressure, and work in a fast-paced environment. Confident decision-maker with solid logic and reasoning. Proactive, organized, and a natural problem-solver. Computer literate (MS Office and Outlook). Fixed fibre line with a minimum speed of 25 Mbps (upload & download) and ability to support wired Ethernet connection. Reliable power backup solution.