Operations Support Coordinator (Healthcare) - EST Working Hours (Remote)
Company:ISTA Personnel Solutions
Location:South Africa, SAST
Languages:English
Seniority level:Middle
Skills:
Microsoft OfficeCommunication SkillsProblem SolvingCustomer serviceOrganizational skillsTime ManagementWritten communicationVerbal communicationTroubleshootingCRM
Requirements:
Excellent verbal and written communication skills Strong organizational and time-management abilities Ability to remain calm and solution-focused under pressure Proficiency in Microsoft Office and CRM programs Fixed fibre line with a minimum speed of 25 Mbps (upload & download) Ability to support a wired Ethernet connection Reliable power backup solution
Responsibilities:
Respond promptly to incoming client calls and emails Handle urgent matters, including last-minute staffing call-outs and no call/no shows Coordinate immediate staffing replacements Monitor daily schedules and check in with staff Communicate clearly with team members and management Maintain accurate records of interactions in the CRM system
