Virtual Travel Concierge - Trilingual Speaker in Malaysia

Fluency in Mandarin, Cantonese, and English A proven passion for travel and helping others plan memorable trips Strong GDS (ideally Amadeus) and booking system experience Excellent customer service skills and a solution-oriented mindset The ability to thrive in a fast-paced, remote, team-based setting

Handle complex leisure travel requests across flights, hotels, cruises, and more Specialize in scheduled, no-frills, and chartered flight-only bookings — with a strong focus on first and business class Offer tailor-made recommendations and solutions, ensuring high satisfaction and repeat usage Use Amadeus GDS (or similar) to manage and book travel itineraries Collaborate virtually with a global team and share knowledge to enhance service delivery