Strategy & Operations Associate, Commerce

Bachelor’s degree in Business Administration, Operations Management, or a related field 3+ years of experience in strategy and operations roles (eg consulting, finance, GM, Operations) Excellent project management skills, with the ability to handle multiple projects simultaneously Proficient in data analysis and reporting tools Strong communication and interpersonal skills Ability to think strategically and execute methodically across multiple workstreams Proficient with SQL and analytics tools like Looker, Sigma, Hex

Develop and implement commerce strategies that drive margin optimization and/or growth across the post-purchase experience Manage cross-functional commerce projects in close partnership with the product and engineering teams Identify inefficiencies in processes and implement improvements to enhance productivity/reduce costs Analyze commerce data to provide insights and recommendations Negotiate contracts and manage vendor performance to ensure quality and cost-effectiveness