3+ years of experience in fraud prevention, client services, trust & safety, or administrative processing in a fintech setting. Ability to independently manage and prioritize daily case load. Exceptional attention to detail and strong analytical and problem-solving skills. Excellent written communication skills. Comfortable working independently in a remote-first environment. Experience working at a fintech, banking, investing, or Bitcoin company (preferred). Proficiency with data analysis tools (e.g., Excel/Google Sheets, SQL) (preferred). Familiarity with ACH, wire transfers, and associated fraud vectors (preferred).