Technical Support Specialist
United StatesFull-Time
Salary not disclosed
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Job Details
- Required Skills
- HTMLCSSJavascriptContent managementProblem SolvingTechnical support
Requirements
- Ability to handle multiple tasks with changing priorities
- Ability to work in a fast-paced, deadline-oriented environment
- Understanding of website technologies (HTML, CSS, JavaScript)
- Content Management System (CMS) Experience preferred
- Ability to think critically to solve problems on the fly
- Strong analytical, prioritizing, interpersonal, problem-solving skills
Responsibilities
- Analyzing notifications and alerts
- Supporting real-time and scheduled events
- Ensuring automated communications are distributed without error
- Providing support communications for customer issues
- Responding to alerts by either resolving issues or escalating them
- Assisting with building, testing, and supporting the site
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