Technical Support Specialist

Ability to handle multiple tasks with changing priorities Ability to work in a fast-paced, deadline-oriented environment Understanding of website technologies (HTML, CSS, JavaScript) Content Management System (CMS) Experience preferred Ability to think critically to solve problems on the fly Strong analytical, prioritizing, interpersonal, problem-solving skills

Analyzing notifications and alerts Supporting real-time and scheduled events Ensuring automated communications are distributed without error Providing support communications for customer issues Responding to alerts by either resolving issues or escalating them Assisting with building, testing, and supporting the site