Solutions Director (Pre-Sales & Implementation)(Europe - Remote)
Company:SpotMe
Location:Europe, EST, PST
Languages:English
Seniority level:Director
Skills:
LeadershipProject ManagementSQLBusiness AnalysisBusiness DevelopmentData AnalysisSalesforceSoftware ArchitectureCross-functional Team LeadershipProduct DevelopmentAgile methodologiesRESTful APIsCommunication SkillsAnalytical SkillsMentoringNegotiationStakeholder managementData modelingCustomer SuccessSaaSTroubleshootingSales experienceStrategic thinkingTechnical supportData management
Requirements:
Industry expertise with business orientation in pharma HCP engagement. Ability to build close relationships with customer stakeholders and influence decisions. Technical expertise and adaptability with CRM, MAP, DXP, and event platforms. Hands-on, pragmatic troubleshooting for complex implementations. Experience with business orientation in pharma HCP engagement.
Responsibilities:
Oversee pre-sales activities and coordinate cross-functional teams. Support planning and execution of customer implementations, overseeing Program Managers and solution architects. Act as a hands-on contributor for high-impact pre-sales and implementation activities. Implement reworked pre-sales and post-sales workflows and assets. Onboard, diagnose gaps, and identify areas for improvement in pre-sales and implementation workflows. Meet with team members and customers to understand company direction and identify process gaps. Identify and propose improvements for pre-sales and post-sales workflows, resources, and interlocks. Prepare and share analysis and execution plans for pre-sales and implementation groups. Hire and onboard additional solutions architect and implementation program manager. Optimize pre-sales solutions engineering and post-sales implementation. Assess need for additional talent and recruit if necessary.
