Sales Call Center Agent (Italian-speaking)
Company:Neo Group
Location:Sicily, Italy. Albania. Argentina
Languages:Italian
Seniority level:Middle, Previous experience in sales or a similar customer-facing role
Experience:Previous experience in sales or a similar customer-facing role
Skills:
Communication SkillsProblem SolvingCustomer serviceInterpersonal skillsNegotiation skillsVerbal communicationActive listeningStrong communication skillsRelationship managementSales experienceCustomer support
Requirements:
Fluent in Italian, both written and spoken. Previous experience in sales or a similar customer-facing role. Excellent communication and interpersonal skills. Strong negotiation and persuasion skills. Target-driven mindset with a passion for achieving sales goals. Ability to work effectively in a fast-paced and results-oriented environment. Good problem-solving skills and ability to overcome objections.
Responsibilities:
Connect with potential customers through phone, email, or chat to introduce and explain products and services. Understand customer needs and preferences, tailoring recommendations. Close deals by providing accurate information, pricing, and meeting sales targets. Keep detailed records of customer interactions and sales activities. Stay up-to-date with product knowledge and industry trends. Collaborate with colleagues to achieve team sales goals. Follow up with customers to ensure satisfaction and build long-lasting relationships.
