Talent Pool - Account Manager (Malaysia)
Company:Slasify
Location:Malaysia
Languages:English, Chinese
Seniority level:Junior, 2-3 years
Experience:2-3 years
Skills:
Project ManagementCommunication SkillsOrganizational skillsEnglish communicationAccount ManagementFluency in EnglishClient relationship managementCRM
Requirements:
Prior professional experience as an Account Manager or similar role Minimum 2-3 years of experience in a client facing role High attention to detail and excellent organizational skills Experience with CRM software and project management tools Proven ability to juggle multiple client accounts and time-sensitive projects Excellent listening, collaboration and cross-cultural patience and understanding Go-getter attitude with strong problem solving skills and curiosity to learn Ability to work independently Strong verbal and written communication skills Fluency in English and Chinese
Responsibilities:
Develop trusted advisor relationships with clients Ensure timely and successful delivery of solutions Responsible for client onboarding and offboarding Communicate progress of monthly/quarterly initiatives Prepare monthly reports for client accounts Collaborate with finance team on invoicing Crosscheck and confirm payroll and reimbursements Collaborate with sales team to identify and grow opportunities Assist with challenging client requests or issue escalations
