Minimum 5 years of experience as Business Analyst Degree in Business, IT or any relevant field Previous experience working in the insurance industry is required Health Insurance-related domain certification from INS/LOMA or III is an added advantage Knowledge of business analysis concepts (defining requirements, translating to technical solutions, Agile approach) Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing Good organizational/time management skills Experience in an Agile and/or Scrum environment is a must Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow Excellent written and verbal communication skills in English Technical writing skills are a plus Must be able to speak in French fluently