5 plus years of experience in Professional Services, Technical Account Management, Engineering/SRE, Support, or Project Management roles. Strong background in scalable, fault-tolerant, distributed database management systems. In-depth technical knowledge of DBMS, OLAP systems, cloud platforms (AWS, GCP, Azure), Linux/Unix, Kubernetes, distributed systems engineering, and big data technologies. Proven success leading complex technical projects. Hands-on experience with public cloud infrastructure and compute services. Excellent communication skills and customer orientation. Ability to collaborate across globally distributed teams.