Solutions Consultant (Academic/Pre-Sales Background) (Philippines, Remote)
Company:
Location:Philippines
Languages:English
Seniority level:Middle, 2-4 years
Experience:2-4 years
Skills:
RESTful APIsCommunication SkillsCollaborationProblem SolvingPresentation skillsWritten communicationCustomer SuccessSaaSExcellent communication skillsTeamworkVerbal communicationTroubleshootingActive listeningClient relationship managementSales experienceTechnical supportCustomer support
Requirements:
2-4 years of experience in a Solutions Engineering or similar technical customer-facing role Strong understanding of the product suite, including front-end and back-end functionality Ability to troubleshoot technical product functional issues and sales processes Excellent written and verbal communication skills Team-oriented mindset Ability to align technical solutions with customer needs and business objectives Bachelor's or Master's degree in relevant/related fields (Preferred) Experience in Sales/Solutions Engineering and Management within the Technology sector (Preferred)
Responsibilities:
Engage in functional & technical discussions with customers Design and present solutions demonstrating product value Conduct needs assessments and solution-finding sessions Provide technical expertise to Sales and Customer Success teams Develop and deliver product demonstrations Contribute to proposal responses (RFIs/RFPs, tenders) Stay updated on best practices and product knowledge Collaborate with colleagues on technical solutions Represent the company as a product expert at conferences and customer visits Address technical questions and follow up on issues Invest in personal and professional growth
