Client Success Coach (CSM)

Commit full time hours Comfortable jumping on 1:1 Zoom calls or recording Loom videos Proficient or knowledgeable about tech stack (Loom, ActiveCampaign, Slack, Zapier, Calendly, GSuite, CRM) Willingness to learn tech tools very quickly High attention to detail and understanding of systems/processes Clear, professional communicator (spoken and written English) Experienced with organic marketing on Instagram/Facebook/TikTok Sales background Able to handle fast-paced environments, multiple clients, and changing priorities Willing to grow with us long-term (3+ years) Open to feedback and constructive coaching

Conducting new onboarding calls daily Conducting check-in coaching calls daily Messaging clients daily for accountability Moderating the community Weekly group coaching calls answering client questions Taking renewal/upgrade calls with clients Creating and producing new video trainings/worksheets Daily reporting on multiple communication channels