Enrollment Specialist- Remote

Bachelor's Degree Required. 1+ years of customer service, account management or relationship building experience. 1+ years of previous admissions experience. Working knowledge of Microsoft Office (Word, Excel, Power Point) Preferred. Must possess confident telephone presence. Must possess excellent verbal, written and interpersonal communication skills. Must be self-motivated and able to work effectively in a team environment. Proven ability to work independently and manage multiple tasks efficiently. Possess a high-level understanding of products and degree programs offered to students. Must possess effective time management skills, sense of urgency and ability to plan and prioritize daily activities. Must possess consultative skills and demonstrate ability to adapt to change in a fast-paced environment. Must possess ability to receive constructive feedback and demonstrate accountability. Must possess critical thinking, problem solving skills and good judgment. Must successfully complete Enrollment Specialist training.

Master the enrollment process including financial aid. Effectively communicate university value propositions to prospective students. Utilize critical thinking and problem-solving skills to resolve student issues. Guide prospective students through the University’s enrollment process. Conduct quality inbound/outbound communications and manage lead activity. Keep track of and enter student information into computer software accurately. Maintain positive relationships with students to support program persistence and referrals. Collaborate with team members and other functional departments. Participate in training sessions and activities.