Implementation Specialist / Spécialiste en implémentation (6 month contract)
Company:GlobalVision
Location:Philippines, Poland, Romania, Colombia, Costa Rica, CET, EST
Languages:English
Seniority level:Junior, 2-4 years
Experience:2-4 years
Skills:
Customer serviceTrainingTroubleshootingTechnical supportCRMCustomer support
Requirements:
2-4 years experience in a customer-facing role. 1-3 years experience in a technical support role. Advanced knowledge of Windows, Office, Remote Control applications and Hardware.
Responsibilities:
Responsible to perform all onboarding tasks/activities as specified within the project plan for the customer. Perform training, calibration, and general support inquiries. Diagnosing hardware and software issues, and finding resolutions.
