Director of Revenue Operations

Leadership and people management experience in Sales Operations, Revenue Operations, or related roles. Hands-on expertise implementing, managing, and optimizing business systems, including Hubspot (system architecture, implementation, and optimization), Gong, Gainsight, Stripe, and other GTM tools. Experience leading and mentoring globally distributed teams. Strong analytical and problem-solving skills with experience in revenue analytics, sales performance tracking, managing reports, dashboards, and forecasting models. Experience building and managing end-to-end workflows across the entire customer journey. Expertise in sales compensation plan design and management. Excellent communication and interpersonal skills.

Develop and implement strategies to optimize sales processes, infrastructure, and overall GTM strategy. Identify bottlenecks and opportunities in the sales and marketing funnel. Oversee the implementation and administration of sales compensation plans. Enhance sales pipeline visibility, lead management, and forecasting accuracy. Own efforts to build and optimize the revenue operations tech stack. Refine and implement the lead to renew and quote-to-cash processes. Design, implement, and refine/automate scalable processes. Build, retain, and grow a world-class RevOps team. Act as the connective tissue between sales, marketing, customer success, and finance teams. Drive change initiatives to improve revenue operations. Own revenue data and analytics, providing actionable insights. Build and manage dashboards and reports.