Director of Clinical Operations (Remote from Massachusetts)

Bachelor’s degree in healthcare administration, business, or a related field. 5+ years of experience in consulting, healthcare operations, or multi-site clinical management. Proven ownership mindset with the ability to translate tasks into measurable business outcomes. Strong quantitative skills and proficiency in Excel; ability to convert data into actionable strategies. Experience leading cross-functional teams through operational growth, change, and complexity. Excellent executive communication skills. Comfortable working in a high-growth, high-accountability, remote environment.

Lead end-to-end service-line operations, including clinician onboarding, deployment, and readiness. Design, implement, and improve scalable processes and systems for efficiency and consistent service delivery. Use data to drive decision-making, managing dashboards, metrics, and KPIs. Collaborate cross-functionally with Legal, Payroll, Recruiting, Technology, and other teams. Drive operational improvements to enhance provider and client experience, streamline workflows, and optimize margins. Lead, coach, and develop teams. Communicate clearly with stakeholders, influencing business growth and providing direction on complex operational issues.