Why is remote work so nice? Let's try to see!
Apply
Principal Program Manager
Posted 6 days agoViewed
💎 Seniority level: Principal, 5+ years
📍 Location: United States
🔍 Industry: E-commerce
🏢 Company: Jiffy👥 11-50💰 Seed over 4 years agoHome ServicesHome ImprovementHome Renovation
⏳ Experience: 5+ years
Requirements:
- 5+ years of experience managing complex, cross-functional programs in e-commerce, logistics, supply chain, or high-growth tech environments.
- Strong understanding of order processing, inventory management, and logistics workflows in an e-commerce or print-on-demand setting.
- A track record of building scalable systems that reduce inefficiencies, lower costs, and improve operational performance.
- Experience launching new initiatives, building from scratch, and turning ambiguity into structured, repeatable processes.
- Strong ability to analyze KPIs, identify bottlenecks, and implement solutions that drive measurable impact.
- Comfortable working across multiple P&Ls, product teams, supply chain operations, customer service, and finance.
- Able to distill complex projects into clear action plans, ensuring all stakeholders are aligned.
- Thrives in fast-paced, ever-evolving environments where priorities shift rapidly.
Responsibilities:
- Manage complex programs that span e-commerce, customer support, print shop logistics, and software development.
- Work closely with supply chain, print shop partners, and engineering to improve order processing, delivery speed, and cost efficiency.
- Bridge the gap between Product, Engineering, Customer Service, Print Shop Operations, and Finance to keep teams in sync and drive execution.
- Take on projects with no playbook, designing and implementing new operational frameworks that improve efficiency and scalability.
- Develop and refine workflows that improve partner onboarding, order routing, and production efficiency within our print shop network.
- Identify pain points in the customer journey and develop initiatives to improve response times, service quality, and order fulfillment.
- Implement structured, scalable processes that reduce inefficiencies and ensure alignment across multiple business units.
- Keep leadership and stakeholders informed with clear project updates, dashboards, and performance metrics.
- Partner with the CFO to align program execution with financial objectives, ensuring cost-effectiveness and sustainable growth.
- Identify potential roadblocks and develop contingency plans to keep projects moving forward.
Related Jobs
Apply
🔥 Principal Program Manager
Posted about 1 hour ago
📍 United States
🧭 Full-Time
🔍 Software Development
🏢 Company: Fieldguide👥 101-250💰 $30,000,000 Series B about 1 year agoArtificial Intelligence (AI)Document Management
- 8+ years of experience in big consulting, engineering, product/technical program management, data analysis, or equivalent experience.
- Ability to understand and communicate complex technical concepts to both technical and non-technical stakeholders.
- 6+ years of experience managing cross-functional and/or cross-team projects, ideally within the SaaS, CPA, or enterprise software space.
- Proven ability to manage, mentor, and motivate cross-functional teams.
- Excellent verbal and written communication skills, with a demonstrated ability to effectively interact with all levels of stakeholders.
- Strong problem-solving skills and the ability to use data and metrics to drive decision-making.
- Comfortable working in a fast-paced, changing environment with the ability to pivot as necessary.
- Drive the successful execution of large-scale technical programs from initiation through to completion, ensuring alignment with organizational goals, timelines, and budgets.
- Define project scopes, schedules, and deliverables in collaboration with stakeholders, ensuring clear communication and understanding across teams.
- Monitor and manage progress, ensuring resources are effectively allocated and deadlines are met.
- Collaborate closely with cross-functional teams, including finance, engineering, product management, and business stakeholders, to ensure alignment of strategies, goals, and objectives.
- Serve as the primary point of contact for internal teams and external stakeholders, ensuring that communication flows effectively between all parties.
- Proactively identify potential risks or issues that may affect project delivery, including technical, financial, or operational risks.
- Develop and implement mitigation strategies to address risks, ensuring that projects stay on track and within scope.
- Define and monitor key performance indicators (KPIs) to track the effectiveness and efficiency of technical program management initiatives.
- Use performance data to drive decisions, optimize project delivery, and continuously improve processes.
- Lead change management efforts associated with program execution, ensuring smooth transitions and minimal disruption.
- Provide support for end-users and stakeholders in adopting new processes, tools, and technologies.
- Manage resource allocation and capacity planning to support the organization's growth and performance objectives efficiently.
- Work with leadership to forecast resource needs and ensure that the right talent is available to meet project demands.
- Stay current with industry trends, best practices, and emerging technologies to enhance the organization's processes and methodologies.
- Drive the continuous improvement of internal processes, tools, and frameworks to increase the effectiveness and efficiency of program management efforts.
LeadershipProject ManagementSQLAgileData AnalysisSalesforceProject CoordinationCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCI/CDCustomer serviceAdaptabilityProblem-solving skillsStrong communication skillsRisk ManagementTeam managementStakeholder managementFinancial analysisChange ManagementSaaSBudget management
Posted about 1 hour ago
ApplyApply
🔥 Principal Program Manager
Posted 12 days ago
📍 Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, and Washington D.C.
🧭 Full-Time
💸 213918.0 - 271104.0 USD per year
🔍 Software Development
🏢 Company: ActBlue👥 51-100💰 $22,000,000 Series A over 14 years agoPoliticsNon ProfitEnterprise Software
- Extensive experience establishing and executing a program management function in a fast-paced, technology-driven environment.
- Deep experience in designing and executing scalable planning processes, tracking systems, and dashboards that drive continuous improvement and operational excellence.
- Proficiency in creating and interpreting metrics and dashboards, with a hands-on approach to monitoring performance and identifying areas for improvement.
- Exceptional communication skills and experience working with cross-disciplinary teams—including product, engineering, operations, and GTM—to drive alignment and execution.
- Direct experience in product management or software development, providing you with a solid understanding of the product lifecycle and the technical challenges faced by engineering teams.
- Develop and maintain a comprehensive calendar for all planning events, ensuring alignment with the broader organizational planning cadences.
- Coordinate scheduling of planning meetings—including kickoffs, retrospectives, readouts—and adjust calendars to avoid conflicts with org-wide meetings or events.
- Create and iterate on presentation decks, Airtable views, retro boards, and other tools used during planning sessions, incorporating feedback from leadership and retrospectives.
- Proactively communicate deadlines and follow up with presenters to ensure all preparatory materials are completed on time.
- Facilitate pre-meetings for leadership alignment on strategic cascade topics, ensuring decisions are cascaded effectively.
- Iterate on planning processes to maximize successful achievement of goals while minimizing unproductive overhead of planning time.
- Schedule and lead monthly meetings to keep plans on target, ensuring action items are captured, followed up, and that meetings do not conflict with other key activities.
- Own and continually refine the monthly meeting agenda format based on stakeholder feedback.
- Send timely reminders to both teams and stakeholders for agenda preparation and review.
- Maintain a comprehensive tracker of committed versus delivered features and KRs/outcomes by quarter across all teams.
- Develop visualizations that show trends over time, helping to identify process optimizations and areas for improvement.
- Monitor initiatives, escalate off-track projects, and use data insights to refine planning and execution strategies.
- Create mechanisms to track and monitor the health of large initiatives spanning multiple teams (leveraging tools such as Jira, Airtable, and Jellyfish).
- Develop best practices and templates to ensure accurate estimations, integration time, and robust testing processes.
- Serve as the escalation point when initiatives are off-track, coordinating with key stakeholders to drive rapid resolution.
- Collaborate with Data teams, Product Managers, and other stakeholders to define consistent, accurate metrics.
- Develop clear, accessible dashboards for key metrics (including team and department OKRs and baseline KPIs) to be used in regular check-ins and across all teams.
- Create and facilitate plans for how to communicate, implement and sustain organizational change in Product & Engineering
- May support supplementary projects as assigned, ensuring timely and efficient completion in line with organizational objectives and standards.
LeadershipProject ManagementData AnalysisProduct ManagementJiraCommunication SkillsCI/CDAgile methodologiesCross-functional collaborationData visualizationStakeholder managementStrategic thinkingChange Management
Posted 12 days ago
ApplyApply
🔥 Principal Program Manager
Posted 4 months ago
🧭 Full-Time
🔍 Artificial Intelligence
- Previous experience in program management, preferably with a software and AI background.
- Strong organizational and coordination skills.
- Excellent communication skills, with the ability to provide clear and concise updates and reports.
- Proven leadership capabilities with a focus on achieving results.
- Familiarity with software development processes and AI technologies.
- Track and manage project timelines, ensuring all milestones and deadlines are met.
- Coordinate with cross-functional teams to ensure seamless execution of projects.
- Develop and maintain project roadmaps to provide clear direction and expectations.
- Provide updates to stakeholders without the need for extensive legwork.
- Ensure the efficient allocation and utilization of resources to meet project objectives.
- Create and deliver comprehensive status reports to senior management.
Posted 4 months ago
ApplyRelated Articles
Posted 7 months ago
Insights into the evolving landscape of remote work in 2024 reveal the importance of certifications and continuous learning. This article breaks down emerging trends, sought-after certifications, and provides practical solutions for enhancing your employability and expertise. What skills will be essential for remote job seekers, and how can you navigate this dynamic market to secure your dream role?
Posted 8 months ago
Explore the challenges and strategies of maintaining work-life balance while working remotely. Learn about unique aspects of remote work, associated challenges, historical context, and effective strategies to separate work and personal life.
Posted 8 months ago
Google is gearing up to expand its remote job listings, promising more opportunities across various departments and regions. Find out how this move can benefit job seekers and impact the market.
Posted 8 months ago
Learn about the importance of pre-onboarding preparation for remote employees, including checklist creation, documentation, tools and equipment setup, communication plans, and feedback strategies. Discover how proactive pre-onboarding can enhance job performance, increase retention rates, and foster a sense of belonging from day one.