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Bilingual Customer Service Representative

Posted 8 days agoViewed

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๐Ÿข Company: Bush & Bush Law Group

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๐Ÿ“ Colombia

๐Ÿ” Marketing

๐Ÿข Company: Power Digital๐Ÿ‘ฅ 1001-5000๐Ÿ’ฐ Secondary Market about 3 years agoDigital MarketingAdvertisingSEOMobile AdvertisingBrand MarketingMarketingMarketing Automation

  • Thrives in a dynamic, fast-paced environment and adapts readily to evolving priorities and growth
  • Demonstrated ability to excel both independently and collaboratively within a team setting
  • Meticulous attention to detail and unwavering commitment to accuracy in all tasks
  • Proven experience in a customer service role, demonstrating strong communication, problem-solving, and interpersonal skills
  • Exceptional verbal and written communication skills, coupled with strong interpersonal abilities to build rapport with diverse stakeholders
  • Superior time management and organizational skills, with the ability to prioritize effectively and meet deadlines consistently.
  • Values driving diverse talent and proactively building talent networks
  • Exposure to recruitment and/or HR
  • Proficiency in spoken and written English at an advanced level
  • Elevate our employer brand, delivering a world-class candidate experience that reflects our culture and values, ensuring every touchpoint reinforces our positive reputation
  • Expertly manage interview logistics by scheduling and rescheduling 1st, 2nd, 3rd, and final round interviews for candidates with hiring managers and the executive team, optimizing calendars and minimizing delays
  • Facilitate the administration and tracking of skills assessments for candidates, ensuring timely completion and providing support to candidates and hiring managers as needed
  • Collect detailed interview feedback and drive timely follow-ups with hiring managers as needed
  • Ensure hiring managers have appropriate access levels within hiring software(s), complete required certifications before participating in the hiring process, and adhere to all relevant policies and procedures
  • General project management including tracking interview schedules, feedback, and results
  • Manage the Power Digitalโ€™s employee referral process
  • Actively participate and identify opportunities for Diversity and Inclusion initiatives
  • Leverage AI capabilities to streamline processes and achieve tangible, goal-oriented outcomes
  • Provide ad hoc support and reporting as requested by Recruiter, HR, VPs and the Executive Team

HR ManagementCommunication SkillsCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationInterpersonal skillsProblem-solving skillsFluency in EnglishActive listeningRecruitmentJSONComputer skills

Posted about 1 month ago
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๐Ÿ“ Duluth, MN

๐Ÿงญ Full-Time

๐Ÿ’ธ 47840.0 - 54080.0 USD per year

๐Ÿ” Dental

๐Ÿข Company: HIKINEX

  • Proven experience in customer service or sales roles is preferred but not required.
  • Strong communication skills in English; bilingual or multilingual capabilities (especially Spanish) are a plus.
  • Proficient in data entry with attention to detail.
  • Excellent problem-solving skills and a customer-centric mindset.
  • Ability to work independently as well as part of a team in a fast-paced environment.
  • Familiarity with CRM software is advantageous but not required.
  • Provide outstanding customer support through various channels including face-to-face, phone and chat.
  • Assist customers with inquiries regarding products and services, ensuring a positive experience.
  • Conduct outbound calling to follow up on leads and promote new offerings.
  • Accurately enter customer data into the system while maintaining confidentiality.
  • Communicate effectively with customers in .
  • Collaborate with team members to achieve sales targets and improve service delivery.
  • Resolve customer complaints promptly and professionally, ensuring customer satisfaction.
  • Maintain up-to-date knowledge of products, services, and promotions.

Communication SkillsCustomer serviceFluency in EnglishData entrySales experienceCRM

Posted 2 months ago
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๐Ÿ“ Malaysia

๐Ÿงญ Full-Time Contract

๐Ÿ” K12 education

๐Ÿข Company: Think Academy MY๐Ÿ‘ฅ 100-1000

  • Bilingual - Fluent in both English and Mandarin (spoken and written).
  • Previous experience in customer service or a similar role, preferably in the education sector.
  • Excellent communication, interpersonal, and customer service skills.
  • Ability to work independently and manage time effectively.
  • Proficiency in using CRM software and relevant computer applications.
  • Positive attitude and a customer-oriented approach.
  • Ability to handle and resolve conflicts positively.
  • Serve as the first point of contact for users, addressing inquiries and providing course information.
  • Proactively reach out to potential customers to offer course consultations.
  • Maintain strong relationships with current customers by responding to their queries and concerns.
  • Keep accurate customer records and track all interactions.
  • Collaborate with the team to provide customer feedback for product improvement.
  • Stay updated on course offerings and participate in training webinars.

Customer serviceExcellent communication skillsFluency in EnglishCRM

Posted 3 months ago
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