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Delivery Manager

Posted 3 months agoViewed

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💎 Seniority level: Manager, 5+ years

📍 Location: Ukraine, USA, Eastern Europe

🏢 Company: Zaelab👥 101-250💰 about 2 years agoConsultingE-CommerceInformation TechnologyMobile

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: AWSLeadershipProject ManagementSoftware DevelopmentAgilePeople ManagementProduct ManagementSalesforceSCRUMShopifySoftware ArchitectureUI DesignUser Experience DesignProject CoordinationJiraCross-functional Team LeadershipREST APIExcellent communication skillsClient relationship managementRisk ManagementTeam managementStakeholder managementTechnical supportConfluenceEnglish communicationBudget management

Requirements:
  • Bachelor's degree or higher and 5+ years working experience as a Delivery Manager/Project Manager/Product Manager
  • Proven experience in delivering digital projects and products
  • Proven experience using a range of agile project management methods: hands on experience as a Scrum Master for an IT implementation projects managing 20+ people
  • Proven experience balancing multiple priorities and dealing with ambiguity
  • Experience in matrix-managing multi-disciplinary teams
  • Understanding of UI/UX best practices and latest trends
  • Proven ability to build project schedules and apply effective schedule management techniques
  • Hands-on experience with project scheduling tools, including Gantt charts, MS Project, or similar platforms
  • Experience in budget management, ensuring cost control and resource allocation within project constraints
  • Experience working with offshore and multinational teams from USA, and Eastern Europe
  • Ability to build working relationships within a team and the Client, motivate the team to meet Client expectations, conflicts management, i.e. ability to resolve them and maintain healthy team collaboration
  • Proven experience in project management processes and practices, with a track record of successfully handling Delivery Manager activities across project initiation, planning, execution, monitoring, and closing phases
  • Experience leading teams using Scrum, Kanban and Waterfall practices
  • Excellent client-facing English skills (Advanced+ level, written and verbal)
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies
Responsibilities:
  • Be responsible for requirements gathering & documenting, technical quality, estimation quality, and engineering best practices on multiple projects
  • Provide solution presentations and consultancy to clients, effectively communicating tailored recommendations, addressing client needs, and ensuring alignment with business objectives
  • Adapt to new technologies and lead platform implementations, including Logik.io, Salesforce, and Threekit
  • Actively work with project teams to improve performance while maintaining company standards and best industry practices
  • Proactively identify project issues and actively work across the organization to resolve them
  • Actively participate in initiatives to standardize practices across the organization
  • Work directly with clients to communicate status, resolve blockers, and facilitate user acceptance testing
  • Lead and mentor functional team members across multiple projects
  • Support client projects by leveraging an agile development approach and take ownership of the software development process within Jira and Confluence or client systems such as Azure DevOps
  • Strive to understand the technology systems and e-commerce industry that Zaelab supports
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