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Customer Experience Specialist

Posted 5 days agoViewed

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💎 Seniority level: Entry

📍 Location: United States

💸 Salary: 45000.0 - 60000.0 USD per year

🔍 Industry: Health and wellness

🏢 Company: Blueprint👥 11-50💰 $12,600,000 Series A over 1 year agoMental HealthTherapeuticsmHealthSaaSHealth Care

🗣️ Languages: English

Requirements:
  • Excellent communication skills, both written and verbal.
  • Ability to keep up with a fast-paced startup environment.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Ability to adapt in a fast-paced and dynamic work environment.
  • Passion for health, wellness, and Blueprint's mission.
Responsibilities:
  • Respond promptly to customer inquiries via email, chat, and phone.
  • Provide assistance and guidance on products and services.
  • Investigate and resolve customer issues proactively.
  • Collaborate with teams to address complex concerns.
  • Develop a deep understanding of products and values.
  • Engage in community discussions and build relationships.
  • Collect customer feedback for improvement efforts.
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