German Customer Advisor for Household Appliances Company
Company:speakit
Location:Greece
Languages:German, English
Skills:
Analytical SkillsCustomer serviceFluency in EnglishTroubleshootingTechnical support
Requirements:
- Native or bilingual proficiency in German.
- Advanced English language skills.
- Excellent communication and interpersonal skills, with a strong customer-centric approach.
- Proven problem-solving and analytical skills.
- Strong computer literacy and technical aptitude.
- Being based in Greece or being willing to relocate.
- EU Passport holder (essential for relocation support).
- Ability to work independently and proactively in a remote environment.
Responsibilities:
- Provide prompt and efficient customer support via chat and phone.
- Accurately and effectively address customer inquiries, including how-to questions and troubleshooting technical issues.
- Build strong customer relationships by delivering an exceptional and personalized support experience.
- Contribute to continuous process improvement and identify opportunities for enhancing customer satisfaction.
