ApplyRegional Aftersales Manager - Central USA
Posted 4 months agoViewed
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💎 Seniority level: Manager, Significant Aftersales & Operational automotive experience
📍 Location: Texas, United States
🔍 Industry: Automotive
🏢 Company: INEOS Automotive
⏳ Experience: Significant Aftersales & Operational automotive experience
🪄 Skills: Analytical SkillsCustomer serviceProcess improvementBudget management
Requirements:
- Significant Aftersales & Operational automotive experience, including vehicle manufacturer or wider motor trade experience
- Recognizable technical qualification or equivalent experience
- Broad experience in many, if not all, Automotive & Aftersales disciplines
- Very strong drive for continuous improvement – a Kaizen mentality
- Ability to work in both office and field-based teams with a customer-focused & service excellence approach
- Strong analytical skills and adaptability to wear many different hats
Responsibilities:
- Setup, manage and monitor regional partner workshops & stakeholders
- After Sales customer interface
- Safeguard regional parts availability
- Training and process improvement
- Identification of wider product issues and contingency plan roll-out
- Monitor regional financial target achievement and budget spending
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