Regional Aftersales Manager - Central USA

Significant Aftersales & Operational automotive experience, including vehicle manufacturer or wider motor trade experience Recognizable technical qualification or equivalent experience Broad experience in many, if not all, Automotive & Aftersales disciplines Very strong drive for continuous improvement – a Kaizen mentality Ability to work in both office and field-based teams with a customer-focused & service excellence approach Strong analytical skills and adaptability to wear many different hats

Setup, manage and monitor regional partner workshops & stakeholders After Sales customer interface Safeguard regional parts availability Training and process improvement Identification of wider product issues and contingency plan roll-out Monitor regional financial target achievement and budget spending