Leave Specialist

Superior organization skills and detail-oriented to track various tasks from different leaves. Outstanding verbal and written communication skills to balance rapport and problem-solving. Empathy and strong active listening skills with more than 2 years of client-facing experience. Highly self-directed, adaptable attitude in a fast-paced environment. Proactive in anticipating needs to support the Leave Specialist team. Systems-oriented mindset to improve team efficiency. Trustworthy with confidential information. Relentlessly optimistic and compassionate towards customers.

Drive success through initial customer kickoff and provide a supportive end-to-end leave experience. Act responsively and accurately with attention to detail for your assigned customers. Participate in team meetings providing feedback, solutions, and suggestions. Communicate with employees about the leave process and specific questions. Partner with payroll teams to ensure timely and accurate payments. Interface with various parties involved in the leave process.