Support Associate

Posted 5 months agoViewed

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💎 Seniority level: Junior, At least 1+ years

📍 Location: United States, EST, CST

💸 Salary: 1600 - 1600 USD per month

🔍 Industry: Healthcare

🏢 Company: Abby Care

🗣️ Languages: English, Spanish

⏳ Experience: At least 1+ years

🪄 Skills: Communication SkillsCollaborationInterpersonal skills

Requirements:

Must have a higher-educational degree or equivalent.
Fluent written and verbal communication skills in English.
At least 1+ years of experience in customer support or similar customer-facing roles such as Customer Representative, Sales Representative, or Intake Coordinator.
Excitement to work with an interdisciplinary team and contribute to process development.
100% commitment required; this role is not for those with side hustles or looking for part-time opportunities.
Bonus if you speak Spanish.

Responsibilities:

Own and drive the family care experience, managing the family care pipeline.
Guide families through the healthcare system, acting as their support and cheerleader.
Collaborate with technology, clinical, and product teams across Abby Care.

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