Claims Support Associate

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Requirements:

• High school degree or GED required.
• Minimum of 2 years of experience working in a support or other administrative capacity for an insurance risk organization or compliance organization.
• Excellent verbal and written communication skills and strong attention to detail.
• Superior organizational skills and the ability to prioritize workload.
• Working knowledge of personal computer including Google Docs, Sheets and other relevant applications.

Responsibilities:

• Gather necessary information from documents and customer conversations to set up and assign claim files with complete and accurate information.
• Manage a queue of tasks timely and effectively to ensure claims adjusters have the information they need.
• Manage incoming mail (electronic, physical, and fax) and upload to the correct claim.
• Prepare standard form letters and claim closing documents.