Apply📍 New York, Philadelphia, Boston, Los Angeles, Oakland
🧭 Full-Time
💸 $94,000 - $110,000 per year
🔍 Nonprofit and community development finance
- You have a minimum of five years of professional work experience preferably in the nonprofit or CDFI industry.
- You have at least 3 years of Salesforce administrator-level experience.
- Proven experience and knowledge of technology and system solutions in environments like financial services lending, grants management, project management, and/or CDFI.
- Experience in developing and managing third-party integrations, AppExchange applications, and APIs.
- Strong project management skills with demonstrated success managing multiple projects.
- Comfortable working independently, within a highly collaborative team, and across an organization.
- Strong communication skills to explain technical information to non-technical stakeholders.
- Flexible, adaptable, and open to learning new systems.
- Committed to continuous improvement and demonstrate a growth mindset.
- Proficient with Microsoft Office (Excel, PowerPoint, FormAssembly, Power BI), visualization tools (Visio, Lucidchart), Salesforce, and loan servicing software.
- Independently manage the goals for Salesforce scalability, automation, implementations, and integrations, aligning with organizational and departmental planning tools.
- Address and resolve user issues and requests related to Salesforce and other third-party applications within NFF’s case management system, ensuring seamless user experiences.
- Maintain all system customizations and regularly audit automated processes. Promptly resolve any errors that arise to ensure system integrity.
- Leverage industry best practices and deep Salesforce expertise to design scalable solutions that align with organizational goals and objectives.
- Develop and manage integrations between Salesforce and third-party applications.
- Assess requests for new software and evaluate acquisitions based on their fit within NFF’s current tech stack and business needs.
- Lead the design, implementation, and deployment of technological solutions with minimal supervision.
- Manage the full lifecycle of technical projects, from planning and task delegation to milestone tracking and delivery.
- Identify and implement enhancements to existing systems and processes.
- Collaborate with third-party vendors, managing invoicing and budgeting.
- Contribute to data management, impact reporting, and analytics.
- Partner with IT and Cybersecurity leadership to assess, approve, and implement new software rollouts.
LeadershipProject ManagementCybersecuritySalesforceStrategyCommunication Skills
Posted 2024-10-16
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