- Manage and grow a large portfolio of existing client relationships, building long-term partnerships with top and mid-tail customers.
- Proactively expand relationships to drive retention, cross-sell, and upsell through tailored engagement strategies.
- Perform outbound outreach, including cold calls, to activate customers and create commercial opportunities.
- Design and execute multi-channel strategies to reach large customer segments at the right lifecycle moment.
- Own the growth pipeline end-to-end, from outreach and opportunity creation through deal execution and closing.
- Partner with Product and Marketing, feeding back on product gaps and influencing the roadmap.
- Build growth plans cross-functionally, improving the end-to-end customer experience.
- Lead educational initiatives (webinars, workshops) and represent Payoneer at industry events to drive engagement.