- Develop and own the global sales operating model, including playbooks, sales methodologies, coaching frameworks, onboarding, and best practices that can be consistently adopted and localized across regions.
- Partner with regional sales managers to drive execution, strengthen leadership capabilities, support performance management, and scale successful practices globally.
- Build and optimize the global sales infrastructure, including CRM processes, sales tools, analytics, KPIs, dashboards, forecasting, quota management, and reporting to enable data-driven decision-making.
- Design and manage global compensation, incentive, and recognition programs in partnership with Finance and HR to drive performance and align with business objectives.
- Foster a high-performance coaching culture by establishing global standards for training, talent development, continuous learning, and leadership excellence across all sales teams.
- Lead cross-functional collaboration with Marketing, Product, Customer Success, Operations, Finance, HR, and Technology to improve the customer journey, optimize sales effectiveness, remove operational barriers, and support global revenue growth.
- Monitor global sales performance, pipeline health, and strategic initiatives—including cross-sell and upsell programs—providing actionable insights and recommendations to regional leaders and executive stakeholders.
CRM