Call applied Members outbound using conversational, non-scripted dialogue.
Respond quickly to inbound SMS, email, and phone inquiries.
Build rapport by asking thoughtful questions to understand member needs.
Guide applicants through the onboarding process to ensure attendance at their first event.
Meet performance targets to earn bonuses.
Customer serviceRelationship management
About Base
Base builds in-real-life social connections for accomplished individuals. You will join a community of peers for meaningful conversations and unique experiences. Their membership offers curated gatherings, an exclusive app, and premium perks. Events range from intimate Circles to larger Socials, fostering authentic relationships. This platform creates a space for connection beyond typical professional networking. Base empowers members to engage with diverse perspectives and build a richer social life. This is where accomplished people find what their busy calendars are missing.
How We Work
Base fosters a culture of genuine connection and high-touch service. You'll contribute to a remote-first team, communicating primarily via phone, SMS, and email. There are no mandatory Zoom calls; your focus is on direct, personal interactions. The Concierge role emphasizes professionalism, charisma, and a competitive spirit. You are empowered to make direct, impactful connections with members. This environment values curiosity, a clear speaking voice, and a high service standard. You will operate autonomously while contributing to collective goals.
Why Join Us
Craft meaningful in-person connections for accomplished professionals.
Work remotely with flexibility in your schedule.
Influence member experience directly through high-touch hospitality.
Be part of a growing company dedicated to authentic community building.
Earn performance bonuses tied to your direct impact and outcomes.