Buildout

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🏢 Twilio
👥 5001-10000💰 $378,215,525 Post-IPO Equity almost 4 years ago🫂 Last layoff over 1 year agoMessagingSMSMobile AppsEnterprise SoftwareSoftware
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Jobs at this company:

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🔥 Software Engineer
Posted 2 days ago

📍 US

🧭 Full-Time

💸 89000.0 - 131000.0 USD per year

🔍 Commercial Real Estate

  • 2+ years of product software development experience within a SaaS company, or the ability to demonstrate you’ve learned enough in less time to still be a great engineer and valuable team member
  • Solid cross-team and cross-functional communication skills
  • A love of software engineering, design, documentation, testing, and automation
  • Deep knowledge of Rails
  • Strong working Javascript base who want to keep finding and working with the best new tools.
  • Understanding our customers and their needs
  • Engineering elegant and practical solutions
  • Iterating on and polishing your work to meet the standards for Buildout Quality
  • Help your team lead break large projects and requirements into smaller components and estimate that work so everyone can easily work on them.
  • Work with your team’s Product Manager and UX Designer to ensure everyone is on the same page and the user experience is consistently great
  • Perform thorough and timely code reviews, pair on difficult issues to share knowledge and drive accountability, and deliver excellent software on a timely basis to lead by example
  • Set and achieve Buildout sponsored personal and professional goals with your team lead and the SVP of Engineering

AWSBackend DevelopmentPostgreSQLFrontend DevelopmentFull Stack DevelopmentGitJavascriptMySQLReact.jsRubyRuby on RailsCI/CD

Posted 2 days ago
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🔥 Senior Product Manager
Posted 17 days ago

📍 United States

🧭 Full-Time

💸 140000.0 - 160000.0 USD per year

🔍 Commercial Real Estate

  • 5+ years of product management experience, with at least 3 years focused on data products where access to data is a core part of the value proposition
  • Demonstrated success implementing product-led growth strategies with measurable improvements to key metrics across the customer journey
  • Strong technical background with understanding of data architectures, APIs, and web development concepts
  • Advanced analytical skills with experience using product analytics platforms (e.g. Pendo) to drive data-informed decisions
  • Proven track record of designing features that create recurring value and improve retention for data subscription products
  • Excellent communication skills with the ability to influence stakeholders at all levels
  • Bachelor's degree in a technical or business field, or equivalent experience
  • Own the product vision and strategy for Prospect by Buildout, translating business goals and customer needs into a compelling roadmap
  • Design and optimize the end-to-end product-led growth journey, from trial acquisition to activation, retention, and expansion
  • Develop innovative features that create recurring value, like AI-powered data enrichment or automated prospecting workflows
  • Create or enhance cross-product integrations that drive cross-sell and retention across the Buildout portfolio
  • Lead the product development process from discovery through delivery, collaborating closely with engineering and design
  • Establish and monitor key metrics across the customer lifecycle, using insights to drive continuous improvement
  • Identify opportunities to increase conversion rates and optimize monetization strategies through data analysis and experimentation
  • Partner with Marketing, Sales, and Customer Experience to refine our pricing/packaging and develop customer “touchpoint” strategies that blend digital and human assistance
  • Move quickly to drive iterative improvements while maintaining a balance between strategic thinking and execution excellence
  • Build consensus across departments through influence and effective stakeholder management

SQLData AnalysisProduct ManagementCross-functional Team LeadershipProduct AnalyticsAPI testingCommunication SkillsRESTful APIsData visualizationStakeholder managementStrategic thinkingData modelingA/B testing

Posted 17 days ago
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🔥 Account Representative
Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 59500.0 - 68500.0 USD per year

🔍 Commercial Real Estate

Experience working with Salesforce (required) and a customer success platform like Planhat (preferred)
  • Be responsible for automated account management across a book of SMB accounts, focusing on retention and renewal execution
  • Act as the human escalation point for critical customer triggers, down-sell or cancellation requests, price increases, and training requests
  • Research customer accounts in Salesforce and customer health data to make recommendations when working through inbound requests
  • Identify upsell and cross-sell opportunities by understanding customer pain points and connecting the dots on our solutions
  • Triage inbound questions and problem solve for your customers or handoff to the appropriate team including Support, Billing, and Design.
  • Collaborate with our Customer Success Operations Specialist. Strategize on content needs based on insights gleaned from customers and ideas for hitting retention and upsell goals
  • Communicate with empathy, clarity, and a sense of urgency, responding back to customers timely over email, plus occasional phone and video calls

SalesforceCommunication SkillsCustomer serviceAccount ManagementRelationship managementCRMCustomer supportCustomer Success

Posted about 1 month ago
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🔥 Account Executive
Posted about 1 month ago

📍 US

🧭 Full-Time

💸 74000.0 - 139000.0 USD per year

🔍 Commercial Real Estate

  • 1-3+ years of quota-carrying experience with a focus on negotiating and closing business (SaaS experience preferred)
  • A consistent track record of meeting and exceeding sales goals
  • Experience managing a full sales cycle with strong emphasis on the customer journey from prospecting to close and handoff to an implementation team
  • Drive revenue growth in your territory by leading game-changing discovery calls, delivering impactful product demonstrations, drafting on-the-nose proposals, and winning the hearts, minds (and contracts) of your prospects
  • Be maniacal about your pipeline, building and maintaining a healthy set of opportunities to meet individual sales quota, including monthly and annual ACV goals
  • Accurately forecast sales activity and revenue achievement through proper use of sales tools

SalesforceCommunication SkillsRESTful APIsAccount ManagementNegotiation skillsClient relationship managementSales experienceCRMSaaS

Posted about 1 month ago
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🔥 Account Manager
Posted about 2 months ago

📍 United States

🧭 Full-Time

💸 70000.0 - 120000.0 USD per year

🔍 CRE software

  • 3+ years of B2B SaaS sales account management experience with a focus on upsells, cross-sells, and expansion opportunities
  • Experience nurturing customer relationships and managing their renewals
  • A track record of meeting and exceeding high-volume metrics and sales goals
  • Experience with Salesforce (required) and customer success software like Planhat (nice to have)
  • A juggling pro who can comfortably jump between inbound customer requests, to demos, to strategic renewal conversations, as well as adjust and match tone based on the customer call
  • A knack for creating and improving processes and embracing change for the better
  • A customer-first mindset and passionate about providing an exemplary customer experience
  • Foster strong customer relationships and generate revenue for your book of business, earning their business year after year by securing renewals and expanding their accounts through cross-sell and upsell opportunities
  • Own the full sales cycle from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting
  • Develop robust success plans for each account, run playbooks, identify useful features and products, and offer training to improve adoption
  • Regularly monitor and analyze customer health and interactions, identifying churn triggers and opportunities for training and upsell
  • Be the voice of your customer when collaborating with other departments like Support, Implementation, Finance, and Product, to resolve issues or relay customer feedback.
  • Partner with Customer Success Operations to create strategic playbooks in Planhat (email and call campaigns, in-app experience) and develop and execute webinars for existing customers to support product adoption
  • Collaborate with your team on process improvement, leading the team in testing out new ideas when something isn’t working
  • Take the work, but not yourself, too seriously

SalesforceRESTful APIsAccount ManagementSales experienceCRMCustomer SuccessSaaS

Posted about 2 months ago
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📍 United States

🧭 Full-Time

💸 45000.0 - 50000.0 USD per year

🔍 Commercial Real Estate

  • 1-2+ years of quota-carrying experience with a focus in new business development or account management
  • A consistent track record of meeting and exceeding high-volume metrics and sales goals
  • Experience managing high-volume, transactional sales, forecasting, and pipeline management
  • Excellent communication, presentation, and negotiation skills
  • A team player mentality, highly coachable, self-motivated and interested in growing a career in technology sales
  • A collaborator, your favorite deals are the ones where you helped a teammate win
  • Constantly improving, someone who loves feedback and proactively finds new ways to get better at their job
  • Insatiably curious, adaptable to change and desire to learn in a fast-paced sales environment
  • A dot-connecter, someone who pieces together the puzzle of a prospect’s world
  • Experience using Salesforce CRM and Monday.com a nice-to-have
  • Experience in the Commercial Real Estate industry is a plus
  • Understand your prospects’ unique business, what matters to them, and how Buildout can be of service
  • Drive revenue growth in your territory by leading game-changing discovery calls, delivering impactful product demonstrations, drafting on-the-nose proposals, and winning the hearts, minds (and contracts) of your prospects
  • Take ownership of your book of business and ignite your own pipeline by proactively self-sourcing to uncover new opportunities
  • Be maniacal about your pipeline, building and maintaining a healthy set of opportunities to meet individual sales quota, including monthly and annual ACV goals
  • Accurately forecast sales activity and revenue achievement through proper use of sales tools
  • Become a commercial real estate nerd, understanding its tech industry dynamics, emerging opportunities and competitive trends
  • Be an expert and advocate for Buildout’s product suite, knowing its value to various personas and properly showcasing the right solutions for each customer
  • Be welcomed into the innovative and collaborative Buildout team. Get to know your teammates and work in sync to deliver our number 1 mission: a world-class, end-to-end customer experience
  • Make mistakes, improve for the next time, and develop enviably thick-skin from these experiences to propel you through the rest of your career, at Buildout and beyond
  • Take the work, but not yourself, seriously

Presentation skillsAccount ManagementNegotiation skillsSales experienceCRM

Posted 3 months ago
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