- Coordinate Epic SER provider master file initiatives, including provider record creation, maintenance, validation, reconciliation, and optimization.
- Support project planning, scheduling, milestone tracking, issue resolution, and communication across stakeholder groups.
- Collaborate with Medical Staff Offices, academic departments, credentialing, provider enrollment, clinical operations, and IT teams.
- Review and validate provider demographic, organizational, departmental, specialty, and affiliation information in Epic.
- Identify and resolve duplicate, inconsistent, incomplete, or outdated provider records.
- Support provider onboarding, transfers, status changes, and offboarding processes.
- Coordinate provider data flows between source departments and Epic applications.
- Support provider data conversion, mapping, reconciliation, testing, and validation for implementation or optimization projects.
- Develop and maintain process documentation, standard operating procedures, and provider data governance recommendations.
- Support system testing, implementation readiness, go-live activities, and post-implementation stabilization.
Project Management