Senior Strategic Advisor: Revenue Cycle & Patient Access

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Requirements:

• 10+ years of experience in Epic IT, healthcare operations, revenue cycle management, and Epic system optimization.
• Strong background in patient access, scheduling, real-time eligibility, authorization management, and financial counseling.
• Proven ability to lead large-scale projects and manage cross-functional teams.
• Expertise in change management, process improvement, and workflow optimization.
• Experience collaborating with IT teams to implement system enhancements and resolve operational issues.
• Strong analytical skills with experience developing dashboards and reporting tools.
• Excellent communication and leadership abilities, with a track record of fostering client relationships.

Responsibilities:

• Act as an operational liaison for consulting projects focused on reducing patient access-owned denials, improving workflows, and implementing new technology.
• Lead project management efforts for multi-hospital healthcare organizations, including change management, process improvement, and subject matter expertise.
• Develop and execute patient access service line strategies, including implementation materials and innovation-focused initiatives.
• Provide business development support to drive client engagement and expand consulting services.
• Collaborate with IT and operational leadership to optimize work queues, registration processes, and scheduling efficiency.
• Lead initiatives to improve authorization procurement processes and real-time eligibility verification.
• Mentor analysts and project teams to enhance technical build capabilities and operational knowledge.
• Develop and configure dashboards, reports, and operational tracking tools to support key performance metrics.