Publishing.com

๐Ÿ‘ฅ 101-250EducationArtificial Intelligence (AI)Publishing๐Ÿ’ผ Private Company
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Publishing.com is revolutionizing the self-publishing industry with its AI-powered platform, Publishing.ai. We empower anyone to turn their ideas into income by streamlining the entire book creation and sales process. Our technology leverages proprietary AI and machine learning to simplify writing, editing, and marketing for authors of all backgrounds. We're recognized as the 19th fastest-growing private company in America, and our commitment to innovation has earned us a Great Place to Workยฎ certification with an impressive 99% employee satisfaction rate. Our tech stack includes technologies like nginx, Cloudflare, Google Cloud, and Apache. We embrace remote work and operate globally. Engineering at Publishing.com is collaborative and fast-paced, focused on delivering high-impact features. We're a profitable, bootstrapped company experiencing 50% year-over-year growth. This translates to rapid product and team expansion, with opportunities to contribute meaningfully. We offer an employee-centric culture, flexible PTO, comprehensive health benefits, 401k with employer match, and flexible hours. Join us as we build the future of self-publishing, making it faster, easier, and more accessible than ever before.

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๐Ÿ“ USA

๐Ÿงญ Full-Time

๐Ÿ’ธ 140000.0 - 160000.0 USD per year

๐Ÿ” SaaS

  • 7+ years experience with HubSpot and similar CRM systems
  • Strong project management and interdepartmental communication skills
  • Expertise in data analytics and problem-solving
  • Proficient in Kajabi, Intercom, Sigma, and Zapier
  • HubSpot certifications in CMS, Marketing, Sales Software, and Automation
  • Oversee and manage HubSpot administration and modules
  • Develop and maintain integrations between HubSpot and other platforms
  • Design and optimize workflows and automation
  • Build and manage dashboards and reports using Sigma
  • Collaborate with Product and Customer Success teams

Data visualizationData analytics

Posted 7 days ago
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๐Ÿ’ธ 45000.0 - 55000.0 USD per year

๐Ÿ” Self-Publishing

  • Minimum of 1+ years of experience in customer support and/or sales operations.
  • Comfortable appearing on video and engaging with small groups in a live setting.
  • Intermediate proficiency with popular CRM systems
  • Expert proficiency in using Zoom and other video conferencing tools.
  • Assist the host on live group training sessions to ensure sessions run smoothly.
  • Provide real-time customer support in a group setting during live sessions by troubleshooting checkout processes and addressing attendee inquiries.
  • Maintain and update attendee and session data in our CRM systems.
  • Manage appointment scheduling, re-scheduling, and session logistics using scheduling tools.
Posted 7 days ago
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ’ธ 40000.0 - 150000.0 USD per year

๐Ÿ” Sales

  • 1+ years as a B2C Setter or Sales Development Representative
  • Experience in closing deals
  • Highly coachable with a commitment to a 50+ hour work week
  • Conduct 5-7 hour-long sales calls daily
  • Attend mandatory daily team meetings
  • Handle onboarding for new software enrollments

Customer serviceAttention to detailFluency in EnglishStrong work ethicSales experienceLead GenerationCRM

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๐Ÿ“ Global

๐Ÿ’ธ 160000.0 - 180000.0 USD per year

๐Ÿ” Self-Publishing

  • 7โ€“10 years of experience and a proven track record in leading compliance and QA functions in fast-paced, high-growth B2C or sales-focused environments.
  • Experience working with sales teams, scripts, and customer-facing communications, preferably in telemarketing, SaaS, or coaching industries.
  • Strong understanding or experience with Telemarketing laws, GDPR, FTC guidelines, data protection, and consumer rights.
  • Demonstrated ability to lead and manage cross-functional teams, including QA and compliance professionals.
  • Exceptional communication skills, with the ability to articulate complex compliance requirements to various audiences.
  • Proven experience in training and coaching staff on compliance and quality standards.
  • Detail-oriented, accurate, adaptable, and resilient professional who thrives in dynamic environments.
  • Proactively identify compliance risks and recommend solutions to mitigate them.
  • Review, approve, and provide guidance on sales and marketing materials.
  • Develop and deliver training programs to educate sales representatives on compliance standards, ethics, and best practices.
  • Oversee the quality assurance process and team.
  • Establish and track KPIs for compliance and QA.
  • Identify, document, and report compliance infractions.
  • Design, maintain, and enhance policies, tools, and technologies to improve QA processes and governance.
  • Generate detailed reports on compliance trends and QA outcomes.
Posted 7 days ago
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๐Ÿ“ Global

๐Ÿ’ธ 200000.0 - 250000.0 USD per year

๐Ÿ” Software Development

  • At least 5 years of experience in software product management, with a strong track record of shipping and managing complex features
  • Hands-on experience at fast-growing startups and more established tech companies, across both web and mobile platforms, and in consumer and enterprise spaces
  • Strong technical acumen, including the ability to collaborate closely with engineering teams and familiarity with modern development practices
  • Proven ability to lead multiple projects simultaneously, prioritize effectively, and manage stakeholder expectations
  • Keen intuition for user experience on both a detailed and macro level, with the ability to work effectively with Design teams
  • Excellent verbal and written communication skills, with the ability to convey complex ideas clearly and collaborate across teams
  • Lead multiple high-impact projects on Publishing.ai, ensuring timely execution and delivery
  • Collaborate with the Head of Product to define the product roadmap and prioritize initiatives
  • Identify and fill all gaps across teams, processes, and products to ensure seamless execution
  • Mentor Product team members, with the potential to step into management as the team scales
  • Continuously iterate on products and processes to drive improvement and innovation
  • Partner closely with cross-functional teams to deliver intuitive and high-quality user experiences
Posted 9 days ago
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