- Own day-to-day IT Operations strategy and provide mentorship to the IT Support Specialist.
- Manage MSP relationships for hardware provisioning and employee lifecycle management.
- Administer and improve SSO environment with Okta, including SAML, SCIM, and role-based access control.
- Implement and maintain security configurations across software, hardware, and cloud infrastructure.
- Manage security tooling including firewalls, SIEM, and intrusion detection systems.
- Serve as primary liaison for third-party IT audits including SOC I & II, PCI, and SOX.
- Develop, maintain, and govern all IT documentation, SOPs, and internal policies.
- Drive remediation planning for any IT audit findings.
GCPJira