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WarrCloud

We partner with DMS companies, warranty claims administration companies, independent claims processors and dealer groups. These partnerships translate to increased efficiencies and reduced costs for dealers like you.

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Jobs at this company:

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🔥 Data Scientist
Posted 2024-11-28

📍 United States

🧭 Full-Time

🔍 Automotive software

  • Bachelor’s degree in Data Science, Computer Science, Mathematics, Statistics, or a related field.
  • 5+ years of hands-on experience in data science, preferably in an Automotive on Prem or SaaS environment.
  • Strong programming skills in Python or R.
  • Familiarity with SQL for data extraction and manipulation.
  • Proficient in machine learning frameworks such as TensorFlow, PyTorch, or Scikit-learn.
  • Experience with model deployment and integration into production systems.
  • Effective communicator with the ability to work across different teams.

  • Analyze large datasets from multiple sources to identify trends and anomalies using statistical and machine-learning techniques.
  • Build, test, and deploy machine learning models for predictive analytics and real-time insights.
  • Collaborate with engineering teams for seamless integration of models into production.
  • Continuously monitor and optimize model performance for reliability and accuracy.

PythonSQLAgileMachine LearningPyTorchData scienceTensorflow

Posted 2024-11-28
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🔥 Senior Director of Warranty Operations
Posted 2024-11-28

📍 United States

🧭 Full-Time

🔍 Warranty processing for automotive dealerships and OEMs

  • Multi-dealership Fixed Operations and/or Warranty Processing experience.
  • Proven experience leading teams of 100+ members.
  • Passion for leading people and empathy for customers.
  • Strong communication and professional writing skills.
  • Solution-oriented with a strong sense of self-awareness.
  • Proficiency in technology including WarrCloud Platform and various DMS systems.

  • Serve as a Dealership Operations subject matter expert.
  • Lead various brands within the Warranty Operations team.
  • Responsible for deployment of Technology Management products.
  • Ensure adherence to company standards and customer contact recording.
  • Maintain team training and certification compliance.
  • Engage with Product Management for account implementation.
  • Facilitate team meetings to communicate business items.
  • Demonstrate a service culture prioritizing customer satisfaction.
  • Model and coach team expectations for service standards.
  • Participate in recruitment processes and talent development.
  • Lead a culture of accountability through performance management.
  • Support client escalations from Warranty Administrators.
  • Manage scheduling of PTO and team coverage.
  • Review and approve billing and bonus program payouts.
  • Proactively coach employees and monitor workloads.

LeadershipProject ManagementPeople ManagementProject CoordinationCross-functional Team LeadershipOperations ManagementStrategyCommunication SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationCoaching

Posted 2024-11-28
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