Deployment Project Manager

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Requirements:

• BS/BA or an equivalent combination of education and relevant/related work experience
• Demonstrated ability to multi-task and prioritize effectively
• Strong attention to detail
• Self-directed and self-motivated
• Strong knowledge of good customer service practices and project management
• Customer-oriented and service-minded
• Time management and troubleshooting skills
• Ability to communicate both written and orally, to all levels of management
• Ability to identify problems and initiate corrective and preventive action

Responsibilities:

• Serve as the primary point of contact for the client and internal stakeholders
• Manage project timelines, dependencies, and integration points through Jira ticket management system
• Distribute timely project status reports and ensure the timely escalation of issues or potential high-impacting risks
• Coordinate kick-off meetings with dealers to go over the project timelines and expectations
• Gather data and information in a timely manner
• Work with internal teams to provide dynamic customer solutions and Implementation strategies
• Managing the flow of information between the dealer and various WarrCloud internal teams to ensure that all involved have a clear understanding of timelines and responsibilities/expectations
• Construct and communicate status reports for the overall project status to the dealer, managers, and internal teams (weekly team meetings)
• Become fluent in the CRM software and use it daily to review, update, and report on Implementation projects