SingleFile

Revolutionizing Compliance Filing: Think Differently with UsAre you someone who thrives on challenging the status quo and disrupting the “we’ve always done it this way” mindset? We’re seeking innovative individuals eager to eliminate the mundane and bring fresh perspectives to our industry. Join us in delivering exceptional products and services while contributing to our dynamic, can-do culture. We believe in a future without administrative headaches and anxiety.Our mission is to simplify filing and compliance workflows using modern technology. By doing so, SingleFile gives our customers time and peace of mind so they can focus on more important things.

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🏢 HubSpot
👥 1001-5000💰 $35,000,000 Series E over 12 years ago🫂 Last layoff about 1 year agoSaaSAnalyticsMarketingCopywritingSocial Media
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Jobs at this company:

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📍 United States

🧭 Full-Time

💸 50000.0 - 65000.0 USD per year

🔍 Corporate Legal, Compliance

  • 3+ years experience working in the corporate legal world or managing compliance filing for companies in multiple jurisdictions
  • Thrive on getting it right for the customer
  • Revel in the details while adhering to tight deadlines and customer concerns
  • You are comfortable balancing several ongoing tasks and managing priorities
  • Maintain a calm, composed manner when customers are stressed, impatient or require lots of handholding
  • Your confidence shows in your verbal and written communication skills, including excellent grammar and proof-reading
  • Have spent time in the corporate legal world or managing compliance for companies
  • Are a self-starter with enthusiasm who can work independently with minimal oversight on projects but is a team player and can support projects when needed
  • Willing to roll up sleeves (no job too big, no job too small)
  • Proficiency with Google Workspace, Slack and comfortable learning new technologies
  • Interact with state agencies and our filing partners to fulfill customer orders and confirm state filing requirements
  • Engage directly with customers to address their questions and concerns via chat, email, and/or telephone
  • Maintain and update new customer accounts and troubleshoot account issues
  • Work with Product, Engineering, and Finance to coordinate solutions for customer needs
  • Organize and manage a large number of tasks
  • Act promptly to situations and events that require a quick response or turnaround

Project CoordinationCommunication SkillsAnalytical SkillsCollaborationCustomer serviceAccountingAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingComplianceMicrosoft Office SuiteProblem-solving skillsAccount ManagementVerbal communicationTroubleshootingActive listeningStrong communication skillsData entryRelationship managementRisk ManagementStrategic thinkingProcess improvementCRMFinancial analysisData managementCustomer supportCustomer SuccessBookkeepingBudget management

Posted 9 days ago
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📍 United States

🧭 Full-Time

🔍 Legal compliance

  • 3-5 years in Customer Success.
  • A strong work ethic and exceptional organizational skills and willingness to learn
  • Ability to work under pressure in a deadline-driven, team-oriented environment
  • Proven ability to provide direct, proactive, and prompt response to customer issues, resolutions, and process cancellations when appropriate.
  • Ability to work collaboratively within a remote team-oriented environment.
  • Strong organizational and time management skills to efficiently handle multiple
  • Own a book of 300-500 accounts where you are responsible for the overall net retention.
  • Promote the value of the product and service via the customer journey
  • Upsell services and products with the brand image
  • Assist in creating training courses and educational materials
  • Assist with customer escalations and work alongside the team to provide resolutions for your customers.
  • Collaborate closely with the sales team, marketing, and other departments to align strategies and optimize the customer's experience.
  • Stay up-to-date with industry trends, product knowledge, and sales techniques to improve performance and stay ahead of competitors.

Communication SkillsCustomer serviceRESTful APIsOrganizational skillsWritten communicationProblem-solving skillsAccount ManagementNegotiation skillsTrainingClient relationship managementCross-functional collaborationRelationship managementSales experienceCRMCustomer supportCustomer SuccessSaaS

Posted 20 days ago
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📍 United States

🧭 Full-Time

💸 55000.0 - 65000.0 USD per year

🔍 Legal Compliance

  • 5+ years of experience working in the corporate legal world or managing compliance filing and Annual Reports for companies in multiple jurisdictions
  • Thrive on getting it right for the customer
  • Revel in the details while adhering to tight deadlines and customer concerns
  • Comfortable balancing several ongoing tasks and managing priorities
  • Maintain a calm, composed manner when customers are stressed, impatient, or require lots of handholding
  • Confidence in verbal and written communication skills, including excellent grammar and proof-reading
  • Spent time in the corporate legal world or managing compliance for companies
  • Interact with state agencies and our filing partners to fulfill customer orders and confirm state filing requirements
  • Engage directly with customers to address their questions and concerns via chat, email, and/or telephone
  • Maintain and update new customer accounts and troubleshoot account issues
  • Work with Product, Engineering, and Finance to coordinate solutions for customer needs
  • Organize and manage a large number of tasks
  • Act promptly to situations and events that require a quick response or turnaround
  • Research, analyze, review, and process legal documents
  • Data entry of client information, electronic filing, and retrieval of documents
  • Navigate between multiple databases quickly and accurately
  • Recommend process improvements where applicable
  • Maintain and grow existing client business by providing outstanding service and by recognizing and proactively offering appropriate services

Operations ManagementCommunication SkillsAnalytical SkillsMicrosoft ExcelCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationComplianceProblem-solving skillsAccount ManagementClient relationship managementData entryProcess improvementResearch skills

Posted 20 days ago
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📍 United States

🧭 Full-Time

🔍 Software Development

  • 6+ years of experience in software engineering with a focus on backend and AI/ML development.
  • Proficiency in Python, TypeScript, JavaScript, and frameworks such as Django and React.
  • Hands-on experience building and deploying machine learning models, including LLMs, in production environments.
  • Strong knowledge of data processing, feature engineering, and model optimization techniques.
  • Experience with AWS, cloud-based AI/ML infrastructure, and MLOps best practices.
  • Understanding NLP, vector embeddings, fine-tuning LLMs, and retrieval-augmented generation (RAG) techniques.
  • Strong problem-solving and analytical skills with a passion for AI-driven automation.
  • Design, develop, and deploy AI/ML models, including LLM-based solutions, to automate compliance processes and improve decision-making.
  • Integrate AI-powered services, including NLP-driven capabilities, into our platform using Python, TypeScript, Django, React, and Postgres.
  • Collaborate with engineering and product teams to identify and develop AI-driven opportunities.
  • Develop machine learning pipelines, ensuring models are performant, scalable, and maintainable.
  • Utilize AWS and cloud technologies to optimize AI/ML infrastructure and support LLM operations.
  • Research and apply best practices in AI/ML development
  • Adhere to AI ethics, security, and data privacy standards in solution development.

AWSBackend DevelopmentPostgreSQLPythonArtificial IntelligenceCloud ComputingDjangoFull Stack DevelopmentMachine LearningReact.jsTypeScriptAlgorithmsData engineeringData scienceREST API

Posted 24 days ago
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📍 United States

🧭 Full-Time

🔍 Software Development

  • 10+ years of software engineering experience, with a strong emphasis on AI/ML innovation.
  • Expertise in Python, TypeScript, cloud-native development, and full-stack engineering.
  • Deep knowledge of AI/ML frameworks, including LLM-focused libraries such as Hugging Face Transformers, LangChain, and OpenAI API.
  • Proven experience architecting and deploying AI/ML systems at scale, particularly LLM-powered applications.
  • Strong background in MLOps, model lifecycle management, and AI infrastructure.
  • Experience with vector databases, embeddings, and knowledge retrieval methods for LLMs.
  • Ability to define and execute AI/ML strategy, focusing on LLM-based automation and decision intelligence.
  • Strong communication and leadership skills, with the ability to drive AI initiatives.
  • Architect and develop AI/ML-powered solutions, with a strong focus on LLMs and NLP technologies, to transform compliance management.
  • Build scalable AI-driven features using NLP, predictive analytics, generative AI, and automation.
  • Define AI/ML best practices, ensuring high performance, scalability, and reliability.
  • Lead the development and deployment of ML models in production, including fine-tuning LLMs and implementing retrieval-augmented generation (RAG) approaches.
  • Optimize and maintain MLOps pipelines, feature stores, and AI model monitoring, focusing on scalable LLM inference and deployment.
  • Collaborate with engineering and product teams to identify and capitalize on AI-driven opportunities.
  • Research and integrate LLM advancements and generative AI techniques to drive innovation.
  • Mentor and guide engineers, fostering a culture of AI-driven development within the company.

AWSPythonArtificial IntelligenceCloud ComputingFull Stack DevelopmentGitKubernetesMachine LearningTypeScriptAlgorithmsAPI testingData StructuresREST APICI/CDMicroservicesData modelingSoftware Engineering

Posted 24 days ago
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📍 United States

🧭 Full-Time

💸 80000.0 - 180000.0 USD per year

🔍 Legal or Technology

  • 3–5 years of B2B sales experience, ideally in the legal or technology industries.
  • Proven track record of consistent success, with at least 2+ years in a previous role.
  • Experience with CRM platforms and sales tools like HubSpot and ZoomInfo.
  • Ability to work independently while thriving in a fast-paced, collaborative environment.
  • A passion for technology, sales, and solving customer challenges.
  • Develop and execute a strategic sales plan to acquire new business.
  • Engage with law firm partners and corporate compliance leaders to uncover pain points.
  • Conduct compelling product demonstrations and articulate the SingleFile value proposition.
  • Manage your pipeline and forecast precisely, consistently achieving or exceeding monthly targets.
  • Partner closely with the customer success team to ensure smooth client onboarding.

SalesforceRESTful APIsComplianceAccount ManagementClient relationship managementSales experienceLead GenerationCRM

Posted about 1 month ago
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