WHIZZ

Whizz is a long-range e-bikes subscription-based service intended to offer monthly rental and maintenance of last-mile vehicles with the key focus on delivery drivers and delivery businesses. We strive to help delivery drivers and businesses achieve higher earnings by providing them with more than simply a vehicle for the best value.

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πŸ“ Senegal

πŸ” E-mobility solutions

  • 1+ years of experience in Collections and/or Customer Service.
  • Fluent in English (C1-C2 level).
  • Proficiency with Microsoft Office and Google Workspace.
  • Strong negotiation skills, attention to detail, and the ability to handle challenging customers.
  • High-speed internet connection, personal computer, and headset.
  • Knowledge of state and federal collection laws (preferred).

  • Monitor and track overdue accounts, using established protocols to secure timely payments.
  • Maintain accurate and up-to-date records of delinquent accounts, including payment arrangements, communications, and invoices.
  • Provide exceptional customer service to balance high customer satisfaction with effective collections efforts.
  • Collaborate with other departments to resolve customer issues and disputes efficiently.
  • Prepare and provide regular reports on debt collection activities and progress.
  • Adhere to all state and federal collection laws and regulations, ensuring compliance in all activities.

Customer serviceMicrosoft OfficeNegotiationAttention to detailCompliance

Posted 2024-11-23
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πŸ“ Morocco

πŸ” E-mobility solutions

  • Native/Fluent French speaker.
  • Excellent knowledge of English (C1-C2 level).
  • 1+ years of experience in a sales role.
  • High-speed internet connection, personal computer, and headset.
  • Availability to work on the New York time zone schedule (shifts of 9 am - 6 pm or 2 pm - 11 pm New York Time).
  • Exceptional problem-solving, negotiation, and customer service skills.

  • Efficiently handle a large number of calls, ensuring a high level of service.
  • Proactively provide in-depth details about our electric bikes, arrange appointments, and manage deliveries.
  • Address customer concerns and objections diligently, ensuring their satisfaction and trust in our services.
  • Use proven selling techniques to turn potential customers into loyal clients.

Business DevelopmentBusiness developmentCommunication SkillsCollaborationProblem SolvingCustomer serviceNegotiation

Posted 2024-11-07
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πŸ“ Rwanda

πŸ” E-mobility transportation solutions

  • Native or fluent French speaker.
  • Excellent knowledge of English at C1-C2 level.
  • Minimum of 1 year experience in a sales role.
  • Must have high-speed internet connection, personal computer, and headset.
  • Availability to work on the New York time zone schedule with specific shifts.
  • Exceptional problem-solving, negotiation, and customer service skills.

  • Efficiently handle a large number of calls to ensure high-quality service.
  • Proactively provide detailed information about electric bikes.
  • Arrange appointments and manage delivery logistics.
  • Address customer concerns and objections to maintain satisfaction and trust.
  • Utilize proven selling techniques to convert potential customers into loyal clients.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceNegotiation

Posted 2024-11-07
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Apply

πŸ“ CΓ΄te d'Ivoire

πŸ” E-mobility solutions

  • Native/Fluent French speaker.
  • Excellent knowledge of English (C1-C2 level).
  • 1+ years of experience in a sales role.
  • High-speed internet connection, personal computer, and headset.
  • Availability to work on the New York time zone schedule (9 am - 6 pm New York Time).
  • Exceptional problem-solving, negotiation, and customer service skills.

  • Efficiently handle a large number of calls, ensuring a high level of service.
  • Proactively provide in-depth details about our electric bikes.
  • Arrange appointments and manage deliveries.
  • Address customer concerns and objections diligently.
  • Ensure customer satisfaction and trust in our services.
  • Use proven selling techniques to turn potential customers into loyal clients.

Business DevelopmentBusiness developmentCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceNegotiation

Posted 2024-11-07
Apply
Apply

πŸ“ Senegal

πŸ” E-mobility solutions

  • Native/Fluent French speaker.
  • Excellent knowledge of English (C1-C2 level).
  • 1+ years of experience in a sales role.
  • High-speed internet connection, personal computer, and headset.
  • Availability to work on the New York time zone schedule (shifts of 9 am - 6 pm or 2 pm - 11 pm New York Time).
  • Exceptional problem-solving, negotiation, and customer service skills.

  • Efficiently handle a large number of calls, ensuring a high level of service.
  • Proactively provide in-depth details about electric bikes, arrange appointments and manage deliveries.
  • Address customer concerns and objections diligently, ensuring their satisfaction and trust in services.
  • Use proven selling techniques to turn potential customers into loyal clients.

Business DevelopmentBusiness developmentCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceNegotiation

Posted 2024-11-07
Apply
Apply

πŸ“ India

πŸ” Transportation

  • Must have fluent knowledge of English at level C2.
  • 1+ years of experience in social media moderation or a related role.
  • In-depth knowledge of Facebook and Instagram platforms, their functionalities, and best practices.
  • Exceptional written communication skills, including writing, editing, and proofreading.
  • Strong interpersonal skills for engaging and building relationships with the online community.
  • High-speed internet connection.
  • Must be available to work on the New York time zone schedule (9 am - 6 pm New York Time).
  • Exceptional problem-solving skills and attention to detail.

  • Promptly and professionally monitor and respond to direct messages (DMs) and comments on Facebook and Instagram.
  • Actively engage with our audience by answering questions, providing information, and resolving issues.
  • Collaborate with the sales and support teams to escalate and address more complex inquiries.
  • Maintain a consistent and positive brand voice in all interactions.
  • Track and report on social media engagement and feedback to inform and improve our strategies.
  • Identify and flag inappropriate or harmful content for review.
  • Assist the customer support team in handling live chats as needed.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingWritten communication

Posted 2024-10-26
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πŸ“ Colombia

  • Fluent knowledge of English and Spanish, level C1-C2, required for daily communication with native speakers.
  • Minimum of 1 year of experience in a sales or support role.
  • Must have a high-speed internet connection.
  • Availability to work on the New York time zone schedule (9 am - 6 pm New York Time).
  • Exceptional problem-solving and negotiation skills are necessary.

  • Efficiently handle a large number of outbound calls to warm leads.
  • Proactively provide in-depth details about our electric bikes, arranging appointments and deliveries.
  • Address customer concerns and objections diligently, ensuring their satisfaction.
  • Use selling techniques to convert potential customers into clients.

Business DevelopmentData AnalysisBusiness developmentData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingNegotiation

Posted 2024-10-21
Apply
Apply

πŸ“ Philippines

πŸ” Transportation

  • Must have fluent knowledge of English at level C2, as you will be communicating with native speakers daily.
  • 1+ years of experience in social media moderation or a related role.
  • In-depth knowledge of Facebook and Instagram platforms, their functionalities, and best practices.
  • Exceptional written communication skills, including writing, editing, and proofreading to maintain a consistent and positive brand voice.
  • Strong interpersonal skills for engaging and building relationships with the online community.
  • Exceptional problem-solving skills and attention to detail.
  • High-speed internet connection.
  • Must be available to work on the New York time zone schedule (9 am - 6 pm New York Time).

  • Promptly and professionally monitor and respond to direct messages (DMs) and comments on Facebook and Instagram.
  • Actively engage with the audience by answering questions, providing information, and resolving issues.
  • Collaborate with the sales and support teams to escalate and address more complex issues.
  • Maintain a consistent and positive brand voice in all interactions.
  • Track and report on social media engagement and feedback to inform and improve strategies.
  • Identify and flag inappropriate or harmful content for review.
  • Assist the customer support team in handling live chats as needed.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingWritten communication

Posted 2024-10-21
Apply
Apply

πŸ“ Ecuador

πŸ” Electric bikes

  • Fluent knowledge of English and Spanish, level C1-C2, for daily communication with native speakers.
  • 1+ years of experience in a sales or support role.
  • A high-speed internet connection is required.
  • Availability to work on the New York time zone schedule (9 am - 6 pm New York Time).
  • Exceptional problem-solving and negotiation skills.

  • Efficiently handle a large number of outbound calls to warm leads.
  • Proactively provide in-depth details about our electric bikes and arrange appointments and deliveries.
  • Address customer concerns and objections diligently, ensuring their satisfaction.
  • Use selling techniques to turn potential customers into clients.

Business DevelopmentBusiness developmentCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiation

Posted 2024-10-21
Apply
Apply

πŸ“ Moldova

🧭 Full-Time

πŸ’Έ 800 USD per month

πŸ” Transportation and Delivery

  • 2+ years of experience in customer service within the B2C sector.
  • Preferably experience in debt collection.
  • Fluent in English and Russian.
  • Excellent verbal and written communication skills.
  • Ability to handle difficult customers and resolve conflicts.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and in a fast-paced environment.
  • Knowledge of state and federal collections laws and regulations is preferred.

  • Provide customer service support to clients.
  • Handle difficult customers with professionalism.
  • Resolve conflicts and negotiate payment plans.

Communication SkillsAnalytical SkillsCollaborationCustomer serviceNegotiationAttention to detailOrganizational skills

Posted 2024-10-21
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